Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!
I bought a Mazda 6 today from Clear Lake Mazda. It was the smoothest and most relaxing car buying experience I have ever had. Normally I dread going to car dealerships due to pushy salespeople, long waits, and an overall air of mistrust. My salesperson Mizra Beg was pleasant, patient and informative. At no point he make me feel rushed, hassled or hustled. Thank you Mizra, I would buy a car from you again! Everyone made me feel like a VIP and I could tell they valued me as a customer.
We let Jamie know what we needed and she got it for us. Easy as that. She knows everything about her vehicles and she had no trouble getting us the financing we wanted. We spent hours at another dealership and got no where close to the deal we got from Jamie at Demontrond! We are so pleased with our buying experience!
Gilton from Russell and Smith sold me my car earlier this week. He made the process so simple. He took the time to understand my needs and got me the car I wanted at the price I wanted. He's extremely knowledgeable and even took the time to go over everything in the car after I had purchased it. I would recommend this dealership to everyone looking to buy a car.
I found a car advertised on Cars.com, checked with the dealer, and surprisingly, it was there (I have had many red herrings on these sites). Visited that evening, took the car for a test drive. Got pleasant, but not pushy interactions with the sales staff. I decided against the car, because it just didn't have the features I wanted.
From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.
This was my wife and I first big joint car purchase in our 4 years of marriage. Ibrahim was our sales consultant and he was helpful, friendly and answered all our questions. As parents of two young children, this was the right vehicle at the right time with the right dealership.
A Willingness Deal combined with Great Customer Service
by IG from DealerRater.com
April 15, 2018
I arrived at the dealership, literally limping and in pain, to check out a car my wife was interested in. I wasn't crazy about the cost of the vehicle, even though it was priced fairly, I'm just frugal and it was little bit more than I want pay. I immediately was greeted by Mr. Curtis White. He was very pleasant and helpful and remained so in spite of my less than reasonable, in my estimation, offer. I was shocked because normally salesman become arrogant and negative at that point like you've insulted their mother at which point I find the exit. In summation if you're in the market for a car new or used, and they have it in stock, don't hesitate to stop in and make a reasonable or unreasonable offer. I don't think you will regret it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.