I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I went in today to Dana Ford Lincoln to look at a Ford Escape. I worked with Shaunna Boreham. She is amazing, she listened to my concerns, was patient and found me a car I love. Shaunna walked me through the whole process. If you are looking for staff that is friendly, polite and patient you will not be disappointed. I totally recommend going to Dana and ask for Shaunna.
I had been avoiding dealerships because I don't even entertain the thought of buying something without my mechanics looking at it. Called up Fernando on his cell phone and asked if I would be allowed to take it a few towns over to have it looked at. Was shocked that he was so flexible.
Took it out and got a great report back. These guys really take care of their cars and their customers. There was no pressure whatsoever and they treat you right from the minute you make a call or walk in the door to the minute you drive off the lot (and after with great warranties!).
In the same day I test drove, had my mechanic look at, and bought a 2008 Honda Civic Manual transmission in pristine condition in a matter of hours. Buying process could not have been easier.
Recommend Brookside Motors to anyone. Very affordable too!
Excellent and accurate service
A pleasure to be helped their service team
On time and extremely polite
True professionals and happy to have found a dealer that prioritizes existing clientele
This is the 3rd SUV that I leased from Wayne Mazda and the second lease that I worked out with James Vrindten. I requested James as my sales consultant this time because of the great service I got on my last deal. James was as helpful and courteous as the last time we worked together if not more so. He got me into another lease for close to what I paid on my last one. I can't realistically expect more than than.
I had the pleasure of dealing with Thomas Mauro to purchase my vehicle. He was knowledgeable, efficient and easy to deal with. As a woman, I appreciate being dealt with in a straightforward , professional manner and Thomas was exactly that. I also worked with Stephen Chung in Finance and appreciate his professional yet personable demeanor.
Had a great experience of buying a car at Open Road Mazda. Mike wadhwa , the used car manager was super helpful and treat me very well. Made sure i got the best deal and that my car was clean before i left. The General manager was wonderful as well making sure i understood everything about my deal. Thanks again for making purchasing a car easy! Definitely recommend buying a vehicle here!
I went to Schwartz Mazda after a bad experience with a dealership in my home town. When I arrived I was greeted by Robert in service who was very pleasant and accommodating. I was waiting for my car so Robert walked me over to the customer lounge that was still in the works as the dealer is in the process of a beautiful overhaul.
Robert checked on me at least twice updating me on the status of my service and asked if I needed anything other then the refreshments and snacks the dealer put out for customers. He advised me of additional services needed and he walked me out to my car to show me what the issues were. After my service and repairs were done in less time then estimated Robert went over the items in detail and informed me of a recall I was unaware of that he asked the mechanic to take care of while I was in the shop. He gave me a free car wash and gave me $10 off my oil change without having to ask for it.
I left the dealer feeling like a valued customer. The service was great and Robert was absolute the greatest. I do not remember his last name as he stated he was fairly new to the dealer and did not receive his business cards yet. I will definitely be back. Good job Schwartz and Great job Robert.
Chris was fantastic. The buying experience was simpler and straightforward with no supposed and a real willingness to communicate and clearly work out options that worked for me. They got me a deal that beat out everyone else and there was no haggling. Awesome experience!
Travis Jordan is the salesman you want to work with here-he's smart, efficient, polite, and will treat you right as he gets you into a new vehicle. He will answer all your questions and do what's necessary to make your car-buying experience as seamless as possible.
Awesome experience! Yaser was very professional.. Waynne in finance was very thorough and transparent. Receptionist that greeted me was very warm and inviting. No hidden fees or bait and switch.. It was a pleasure doing business! This dealership is an A++ in my book..
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