We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
Besutiful car, my daughter loves it.Joe evev picked us up at the airport after hours on a Saturday,the only time we could pick up the car.If you need a nice used car,do yourself a favor and check these guys out!
We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
I came into #1 Cochran Subaru in Monroeville with a trade that I was upside down in payments. My Sales Consultant Harry "Good News" Gossnell was phenomenal. He was very through with describing the features and functionality of our future car, and at the same time had financing running numbers and working on our best deal for my trade and incentives. Harry has made the "dealership" car buying experience an excellent one (honestly, not getting paid to write this review). I thoroughly enjoyed this experience and feel I was well taken care of and was provided all of the information I requested in a timely manner. I highly recommend Harry Gossnell and #1 Cochran Subaru of Monroeville!!! Thank you again!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Here in Pittsburgh from Out of Town - Great Service
by eoprivate from DealerRater.com
November 20, 2018
Here in Pittsburgh because of unexpected death in family. A warning light came on - and was afraid to drive back to DC with this issue. They took me at the last minute - were efficient - honest and ordered a small interior part w/ a rip on it. Could NOT have been happier. If it wasn't so far, I'd skip the DC dealer and come back here all the time!
I started my day by visiting two car dealerships looking for a specific car. The first dealership was not helpful at all, and the second one attempted to sell me a car with less options, more cosmetic damage, for more money. I called Elite and spoke with Jay from the lot of dealer two. He drew up some numbers and made it compelling enough to take the 1.25 hour trip. Upon arrival I was greeted warmly and I could tell it was an honest place to do business. The car was just as described on the phone: clean as a whistle inside and out, drove and rode smooth, priced lower than anyone else and had more options! I wasn't planning on buying today but the experience just made it way too hard to head home. I loved every minute of my experience at Elite motors! Thank you Elite and Jay!
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
We bought a used truck. I'd been looking around for a while and they had a fair price for a very clean truck. No pressure sales, and they are very generous with the test drive. Roland and Barry were very friendly and helpful. Minor repairs were requested to seal the deal and they were completed quickly. It was a very nice used-car buying experience.
Very good , karill, our salesman and manager was great for working out a affordable payment great job
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