The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
Purchasing a vehicle is right next to going to the dentist for me. Nathan Guillaume has helped me purchase three new vehicles. The reason I keep returning is because Nathan has made the process simple and efficient. Nathan listens well, follows up and makes the process seamless.
After doing some research - we knew what make and model of minivan we wanted, and Budget had it in our price range. Dan and his staff we very friendly and upfront with information and helpful with the entire buying process. Due to our schedules, we had to do our business at the end of 2 different workdays, and they were very accommodating. I would recommend this dealership to anyone.
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
I liked working with Christian at Hawkeye auto he wasn’t pressuring us into buying a car right away he made us feel like we were apart of the auto family . He answered all of our questions and before I bought the car he gave me a oil change and new filter I loved my experience at Hawkeye auto
Morgan Studt was a pleasure to work with friendly and professional from start to finish.
Morgan even came in on his day off to give my wife and I a second lesson on all the new options.
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