My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Phenomenal experience with Jack at Seacoast Mazda!
by AB from DealerRater.com
November 26, 2018
I went to Seacoast Mazda to look for my next vehicle, and I had a pretty good idea of what I wanted. Not only did Jack go above and beyond to make it happen and make it realistic/stress-free for me, he was simply a kind, straightforward guy. Not sales-y, Jack got me into my dream car for an amazing price and gave me a killer deal on my trade-in. I had never visited this dealership before, but now I can see why it has so many awards. Small and family-owned/run, it is all about the customer. I???m confident I made the right choice by going to Seacoast Mazda and getting Jack as the match maker. Thank you so much!
Stopped in impromtu on a Saturday with my family. Test drove 2 Mazda???s - CX-3 and CX-5. Everyone at the dealership was friendly and helpful. Not pushy at all, let me take my time test driving and making a decision. Explained lots of the car???s features & upfront about price differences. Very patient & genuine salespeople. Family-owned dealership, would recommend to my family & friends.
In an impersonal world of car shopping where profits are more important than people, Seacoast Mazda stands out for its personal, low key sales approach. I have just purchased my second car at the family-owned business where I have come to feel like a member of the family because of the great care I have received, both in purchase and in maintenance of my last car. While business is not done on a handshake in this 21st Century, Seacoast feels like that old-time sort of place. I bet if they could sell cars on a handshake, they would do just that. You could take them at their word. When purchasing this new car, salesman Ryan knew just what I wanted and when I arrived to see the car he picked out for me, I didn't even look at a second one....I took a test run down the highway and zipped back to the dealership, signed the papers, and thanked Ryan for "getting" me. I am off and "running" and happy as can be. Nice to feel like a person and not like a number. And...great car!
Ryan McGuire made this car buying experience exceptionally easy and relaxed. I have purchased several vehicles from Seacoast Mazda over the years. I will continue to recommend Seacoast Mazda to anyone shopping for a new car.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David
One of the best car buying experiences we have ever had. Chu Kwon was most helpful with our requests for a new F150 for the lowest price. Highly recommend Hampton Ford Hyundai -the customer service is stellar! Bill Bennett
Nice guys with some good cars for good prices. They provided Carfax. Was able to test drive and have my mechanic check it out as well. Worked out well, would strongly consider buying a car from them if the price and timing is right.
Getting into the process of getting a replacement commuter car, and this shop has set the bar. Easy going. Let me take the vehicle for a ride on a Saturday afternoon. While I am not convinced about the vehicle, I will be checking to see what else they have on the lot that meets my needs. The way car shopping/buying should be.
Outstanding sales team (Jason Barstow & associates) that assisted with our evaluation and decision to purchase a used Jetta Sporwagon TDI. This is our first time owning a VW, and we’re thrilled with the vehicles handling, engineering, power & efficiency. Rochester VW had the best selection of reworked TDIs in NH. THANK YOU!
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
I had an amazing experience with Ameer ! He was so helpful and accommodating and made my experience easy and exciting! I would recommend anyone who is in the market for a new car to make the trip to see Ameer! I can???t explain how pleasant this experience was for me, and it was all thanks to Ameer!
Everyone at this dealership was very helpful and pleasant. I went in to look at a used outback and had my two little kids with me and everyone was very attentive to ensure my needs were met. Doug and kat were two people that helped out the most and they were both professional. Would recommend this dealer in the future. They also have a child play room that seemed to entertain my toddler quite well for the few hours we were there.
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
So Satisfied with the knowledge and professionalism of Michael Martin. He listened to all my requests and specifics as well as budget and made this car buying experience one of the easiest I???ve had. Seacoast Mazda prove to be an excellent dealership in every aspect. I will definitely return. Seacoast Mazda proved to be an excellent dealership and every aspect. I will definitely return and I have no hesitation recommending Michael and his colleagues!
I came to Village Motors to look at a car that was listed online at a very reasonable price. It wasn't exactly what I was looking for, and it was at the high end of my price range, but it was in excellent shape, super clean, had been reconditioned thoroughly, and it was a great value for the price, which was around the fair trade-in value. While I did eventually find and buy a car elsewhere that met all my criteria, I would have no hesitation buying a car from them in the future, and I would be confident sending friends and family to them as well. The sales staff is low pressure and very knowledgeable. I also got the sense that they would be an honest, reliable place for repairs.
Buying a car here was super easy. Ryan made it very simple for me and I bought the first and only car that I drove. I went in thinking the process was going to take forever but we were in and out of the dealership very quickly.
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