I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It started off sort of rough working with this dealership, but in the end- I found a quality salesperson who made me feel valued and took the time to work with me. I felt very comfortable with my decision and totally would love for others to seek out James Swanson to buy a car from! Sincere, honest and never ever felt like he was giving me some "line" or "smoozing me".
My buying experience for my 2016 Mazda CX5 was fantastic. Everyone was very attentive to make sure my visit was a pleasant one and explained all of the features of the vehicle. I would recommend this location to anyone considering a vehicle purchase.
This folks took good care of my car very quickly! I had a battery issue and was back on the road with the hour! Will definitely use them again!
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