From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
This is my second car from Wilkins Mazda and I???m very pleased. Never felt bullied or condescended to. Only issue was quite a long wait for the car to be cleaned after all the paperwork had been signed. However, I was given a snack and all the coffee and water I could possibly want. All in all, I???m sure I???ll be back!
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Debbie always takes excellent care of me and my family. She sold us our last car and was awesome. So when we were looking for another vehicle, of course I came looking for Debbie. She genuinely wants to get you the best deal and does what she can to make it happen. Thank you for making a big purchase enjoyable and easy!
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Roger Mayorga was my salesman. He was well informed on the vehicle and made me feel comfortable. Very pleasant and I was happy to work with him. He followed up and is currently having techs look into a Homelink system that is not working on the vehicle. I may up my score to 5 if he gets to the bottom of it. =) Julian Perez completed the process with the paperwork signing. He was welcoming, friendly and made me feel at ease during the process. A few words to warrant considerations: Please do not forget to give your customers very clear explanations of your additional fees and explain the finance paperwork. If it takes 4 hours to get in the finance room, the last step should never be rushed through!
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
Tonight, I bought my 4th car from this dealer in 5 years ! Every transaction has ALWAYS been a great one, And tonight was no different ! If your in the market for a New or Used car ? Do yourself a favor, And Check out "Mazda of Orland Park" ! The cars are ALWAYS GREAT, It's the people that make the difference. And Eric Vates and his staff are as awesome as they come ! Thanks Again Eric & Staff 👍!
Would absolutely recommend this operation to anyone looking for straightforward, honest and professional treatment. It was truly a pleasure dealing with you guys. Never felt rushed, pressured or uncomforted in any manner and this was not the only dealership that I shopped at and I cant say the same for all of them. Thanks again!
I needed to purchase a new vehicle a little bit before I was ready to as my previous car died on me. This sped up my search process quite a bit. The entire staff at Mazda of Orland Park was amazing to deal with. There was absolutely no pressure at all and everyone was extremely friendly. I have been apart of several new car purchases and this was by far the simplest and easiest transaction I had ever been apart of. The atmosphere at the dealership was also extremely laid back and that made the entire process much more enjoyable. I highly recommend anyone looking for a new car to check out Mazda of Orland Park.
My daughter was searching for a couple weeks for a new vehicle. She is very picky, so she covered a 50 mile radius around the house before coming to Russ. She bought the pre-owned van she was looking for at Premium Auto Sales at a very reasonable price. We were both impressed with Russ. His honesty, and knowledge brought me back a week or so later to get a car for me. I purchased a 2015 Chevy Malibu, and for the first time in a long time, I have no buyers remorse. I highly recommend Russ and Premium Auto Sales to everyone. Russ will always be the first stop for me from now on.
Excellent Experience at Napleton Mazda - Libertyville
by Benjharper100 from DealerRater.com
October 3, 2018
This dealership was really great and the sales and managerial staff made the experience really enjoyable. Sean is so nice, very knowledgeable and very helpful. He made the process easy and didn???t put us in any awkward sales situations. After the purchase, he spent time with us (at 9 o???clock at night) to make sure all the settings were to our liking before seeing us off. Great service and a wonderful overall experience.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
I bought a car last week from this dealership and It was a wonderful experience. Shane my Salesman was awesome! Larry Chambers was also wonderful!
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