I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We had a transmission with our 2018 Jeep Wrangler the week before Thanksgiving. The Jeep was towed to Chapman and they started diagnosis the next morning. In fortunately it was a Friday, so we didn???t get an update until Monday (which was expected). On that Monday we were informed the transmission needed to be replaced, and it could take a week or two due to the Holiday (again, expected). But to our surprise, we received a call on Friday evening letting us know our Jeep was ready to go! We were greatful it only took one week in all, and couldn???t have asked for better service.
Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 9, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
My wife, son, and myself had a great experience at the Dodge Ram Dealership on Boulder HWY. The employee Sean French was excellent, he was honest, straightforward, very attentive, and overall a great employee. Due to his excellent service we left out the dealership w/ a 2018 brand new Dodge Journey. His overall attitude, persistence, and honesty ultimately left a lasting impression on me and my family and I recommend anyone to that particular dealership.
Everything was fine during my last visit. Was a good Service! Also the costumer representative DAWN HALIBURTON was very nice and helpful a lot. I’ll be happy to come back again.
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