Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I arrived at the time of my regular maintenance appointment - the walkaround was quick but thorough, and the wait was exactly what I expected. The woman at the desk kept me informed, told me as they were finishing up, and everyone was just pleasant!
I first test drove the Mazda CX-5 at the Joe Meyers dealership off 290 and after long wait times and poor customer service, I came to your dealership. Charles took care of us right away and was determined to make a deal. He was very efficient and diligent about getting me my perfect car at an affordable payment. Everyone in fact, at your dealership was very friendly and service oriented. Great experience! I hope to keeping leasing Mazdas from your dealership many years to come.
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!
I bought a Mazda 6 today from Clear Lake Mazda. It was the smoothest and most relaxing car buying experience I have ever had. Normally I dread going to car dealerships due to pushy salespeople, long waits, and an overall air of mistrust. My salesperson Mizra Beg was pleasant, patient and informative. At no point he make me feel rushed, hassled or hustled. Thank you Mizra, I would buy a car from you again! Everyone made me feel like a VIP and I could tell they valued me as a customer.
My service was very fast and easy. Christopher Danzell was very welcoming and warm. He had my very best interest in mind. I walked away with new keys in my hand and a smile. I'm suggesting Mazda of Clear Lake to my whole family.
Our shopping and purchase experience at this dealer was easy and stress free. They permitted a thorough test drive in our chosen model unlike some dealers who insist on a short, specific route. They took the time to sit in the car with us and explain all the modern features and answer our questions. We had previously utilized the Consumer Reports online car buying service to get some email price quotes on our preferred trim level. Mazda of Clear Lake offered a very competitive price which we accepted. This dealer was even willing to discount an extended warranty program to a level where we felt comfortable adding this to our purchase (especially important with so many electronic features on today's cars).
Very awesome staff. Couldn't be happier! Loving the car & the service. Thank you again, Alex. I look forward to bringing my car in to the service department!
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