Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I live in houston and I went home for the holidays to visit, decided to go car shopping and this was my last stop after going to 4 dealerships, I knew what I wanted and Robert was my salesman! I have never been so pleased in my life, no hassle, great communication and fast process! Robert was a God send because by the 4th dealership I was done. There are not enough words to explain the whole situation but if you're looking for a salesman with a beautiful spirit then Robert is your man and a MAN of his word! I will definitely tell everyone I meet about my experience, word of mouth is the best advertisement! Thank you again Apple leasing
I bought my car from this location and even though I moved a half hour drive away I still take it here for every service, they are that good.
From the Advantage perks through to the facilities, everything makes the process easy and comfortable.
Even on my most recent visit, I drove away and only a few miles down the road my tpms lights come on, I spun the car around and drove back, let them know what happened and their mechanics immediately double checked everything without a complaint heard by me, I've had other locations try to tag on anything from additional costs to wait time to be seen again if similar things happened in the past.
Honestly, this is a great business to have bought a car from and I always recomment Mazda to friends, especially if they can buy from Beasley.
It started off sort of rough working with this dealership, but in the end- I found a quality salesperson who made me feel valued and took the time to work with me. I felt very comfortable with my decision and totally would love for others to seek out James Swanson to buy a car from! Sincere, honest and never ever felt like he was giving me some "line" or "smoozing me".
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