First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Into our third week of ownership of our 2017 CX-5 and can't say enough good things about it. Lots of well designed, easy to use, features for solid, safe, driving, loads of "creature comforts." Filled first tank of gas after taking ownership and calculated around 30 MPG. I had a great sales person in Kaitlyn Crisp. She has a solid understanding of the car's features, was very helpful explaining many of the accessories - navigation, controls tailoring, phone connection. She was glad to describe the wealth of benefits of buying from Independence. Our second CX-5; we'd buy another!
I purchased my vehicle here 13 years ago and I am very happy with the service at this store. Bobby and Bill in the service department have been so helpful over the years and their attention to detail, their knowledge of my vehicle, and their trustworthiness is what keeps me coming back. I am not yet in the market for a new vehicle but when I am I will come back here. The only thing that I would say is a downside is that I do wish the service department waiting area was back closer to the actual service department. Everything else about the new building is fantastic.
I went there to get a used Jeep Sahara but after working with Darious and Isiah we left with a brand new 2018 Jeep Wrangler with all the perks my husband was looking. Dariouswas o very new , I believe his first couple of days in the job was amazing . He was very nice and knowledgeable and the things he was unsure of he made sure to find us the right answers . Isiah who assisted Darious was as great !! He helped to work with finances to make the deal happen . It was a great experience. The General Manager my apologies for not remembering his name was very helpful and even got me some ibuprofen when my back pain flared up . Every one was helpful . I highly recommend this dealership.
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Came in wanting to look at a used car on the lot, but after talking w/Kyle, thinking about what was in my best interest long term, ended up leaving with a brand new 2018 Mazda6! I absolutely LOVE it, and i would recommend Kyle and Keffer Mazda to anyone looking for a vehicle!
I just bought my first new car from Vince Burt, Nicholas DeFelice and Jim Maus at Independence Mazda. They made the buying experience so easy and answered all my questions promptly. Great buying experience!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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