Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
Oskar was exceptional! Fast and great service. Was in and out in lest than 1.5 hours. Also was able to fit me in right when I called so no need to wait for an appointment for many days as happens with other dealerships. Thanks
My wife and I just bought a mazda 3 sport from Tyler Kalevitch. It was a great experience. He was really clear and up front in all of his communication. He was really clear about the models they had in stock and options for each vehicle. He went out of his way to get the exact model and color we were looking for with a 1 day turn around. We breezed through the paperwork with no surprises. At no point did we feel pressured to buy anything. He was super friendly and great to work with.
I had been to a couple of other dealers, between trying to sell me $4,000 in dealer accessory add-ons, and not applying my trade in equity properly to the deal, I felt that I could not trust them.
I was so glad to deal with Eddie in your sales dept.. He stood by the numbers in an online quote, valued my trade fairly, and I am now a happy Mazda owner.
Thank you Westcott for operating a Low Pressure, Honest dealership.
I had never been to a Mazda Service Center before. Since I could purchase vehicles, I have always owned European cars. As a first time customer, I was amazed at how awesome the experience was. The customer service is at Westcott Mazda over at National City is top notch. Both the parts and service department go out of their way to give customers a top notch experience. While they may not have all the thrills and frills (Expensive sofas and snacks and such) of the super expensive dealers, they certainly make up for it in genuine customer service. They put forth a lot of effort ensuring the customer is happy. Their mechanics, by what I saw are always working, and not socializing or wasting time. They value your time and aim to get you in and out as soon as possible. They genuinely want you to be happy about being a Mazda owner-I certainly am! I will be coming back to Westcott Mazda for sure.
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