Had a great experience dealing with the Internet department. Had a friendly and easy sales experience. I was looking for a good commuter vehicle and I was shown the Mazda 6. It's great looking and gets great mileage.
These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.
I had a large problem regarding my new Mazda 6 Touring Car. When given this information I couldn't believe it. After doing some research I found the problem was real. I went to Mazda and talked with GM Jeff Donnell to explain the problem. Even he couldn't believe it. After 15 mins he came and told me he was going to take of the problem himself and not to worry. The next day problem solved. I did not have to remind him or follow up. It just happened. It nice when someone does what they say they are going to do. So thank you JEFF DONNELL for your help, I will be a mazda customer for ever. Bob Gellman
Bought my Mazda 3 from this dealership. Buying process was smooth and a great learning experience. Abraham, Oscar, and Anthony are all superb, professional, and friendly associates. They care about my satisfaction, took the time to learn about who we are, take the time to assist and answer any questions I may have with no rush, and made me feel like part of the family. Thus far, highly recommended dealership.
I can't say anything about the quality of repair since I have yet to take my car in for a scheduled maintenance, but I'm expecting only the best when coming back for it in 6 months from now.
I chose them because they were the local Mazda Dealer in my area. I have been using them for my service requirements on my CX-5 and am very pleased with how I have been treated and with the work done on my vehicle.
Their service department is exceptional. They back the Volvo warranty and they always take really good care of me. I would deathly recommend the sealer based on how well I was treated [after] I bought my XC70
I saw the 2016 Mazda 3 in the street and I liked it so I contacted Patrick Howard Internet specialist at Mazda Santa Monica.Merely few days later, due to Patrick professional and quick excellent response, I was in the show room and went to test drive a few cars and on the same day decided on a model. Patrick made this whole experience a pleasure experience. An In and Out experience. Also Patrick took the time to get us the best deal and after he had made the sale took his time to explain the Car system and the bluetooth set up that he made for us for both our phone. Now that is perfect service. If you think buying a car is a dreading experience go see Patrick and he will quickly change your mind.
Our salesperson (Patrick) was very knowledgeable of the vehicles' specifications and was very attentive to our questions. As this was the first new car that we have purchased it was naturally a stressful undertaking. Patrick put us at ease with his personality and assured us that he had our best interests at heart. The finance manager (Diallo) was also very knowledgeable with regard to the available warranties, maintenance plans, etc. and made us comfortable with the financing process. Altogether a wonderful experience. I will gladly recommend Santa Monica Mazda to friends and family for their future vehicle purchases and will DEFINITELY be back for our next new car. Thank you Santa Monica Mazda!
Easiest car lease transaction so far. Got upfront numbers from Minh and he made it even better when we got to the dealership. Real quick process and great deal on our CX5 lease. Definitely way under compared to some of the other numbers we got from other dealerships. Highly recommend them and ask for Minh Leduc when you are there. Great job guys!
Pretty fast and smooth car buying experience. Worked out all the prices over email and got a deal I was satisfied with. I worked with Daniel Nguyen and Carl Yazbek and they were very friendly and nice. Would recommend buying here!
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