I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Our first Mazda was a 2016 lease two years ago. We just happened into Concord Mazda because we happened to be staying at a hotel nearby.
We were amazed (and pleased) to find that there was no pressure or sales hogwash. We had been trading cars every 2-3 years anyway, and the Concord Mazda staff at the time introduced us to leasing, which makes that easier and more affordable as long as we plan to keep trading in.
This time, we were contacted by Anibal, who was very friendly and helpful right from our first email contact. We're 5 hours from Concord, which meant a long drive to come in and swap cars. Anibal prepared a quote by email so we could decide if we were really ready to upgrade before having to drive down, he had absolutely everything ready when we got there, and overall he just made the transaction simple and easy.
Earl (Finance) made the paperwork clear and fast and pleasant. I drove in around 4:15 and was back out on the highway in our new car in about 2 hours. And I didn't feel like I'd just been beaten at Chess!
I used to dread car shopping, but this is our second purchasing experience with Concord Mazda that has been actually pleasant!
We love our new Mazda 3 (Soul Red, Parchment leather interior) even more than our older Mazda 3 SI. And we're already looking forward to coming back to Concord Mazda in a couple of years for another one. Highly recommend you check them out!
Sammy was great to work with. We were on the same page for pricing. He had the car prepped and delivered to our house within 48 hours from the purchase. Also went the extra step to show us all the features and how to operate the tech side of programming. Nice personality, trustworthy, not pushy.
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