No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Worked with Keith Barbin who was very friendly and many years of experience in the industry. We were very selective and purchased a 1 year old 14,000 mile rental return with no issues whatsoever. The interior and exterior were nearly perfect and the condition was “like new”. The price was very reasonable and we were impressed with their “dealer level” service department, which you really don’t find at many used car places. We even had our other two cars serviced there while working on the deal for the new car.
I met with Keith. He was very helpful and knowledgeable with the inventory and what was available. My wife and I have recently started looking for a bigger vehicle as we are growing our family. There were many options on the lot and Keith helped us understand what was available. We will continue to search and PM standley will be a place we keep in mind.
Mark Jones was my salesman. Not only did Mark deliver quality service but so did the entire finance and service team. These guys do it right- the first time, every time. I plan to be a customer for a long time. I love my truck and the whole buying experience. Who said buying a vehicle was difficult? Not at PMS!
Normally don't give anybody five stars but have to make an exception on this one. Bought our Nissan Frontier from them. We had them add a Back Flip bed cover and an alarm system. Then today we had our first oil change and tire rotation done. Normally on tires we deal with Discount Tire and have for almost 30 years but PM Standley rotated the tires for 10 bucks. All I can say is our next vehicle we will go to them first and maybe wait to find the right one just to buy it from them.
PM Standley: Still want a hat when you get some. ;o)
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
I Had a terrific experience leasing a new car today for my daughter who will be turning 16 early next year. The entire staff and sales department are extremely friendly, outgoing and professional and the entire process from selecting the car to getting keys was very fast. I especially want to thank Chris Pritt, Arthur Arce and Frank Neal for a very smooth and enjoyable car leasing experience. I will be sure to buy/lease again from Town North in the very near future.
This dealership completely change my perception of the normal aggravations relative to the car buying process. No well for the top sales gimmick's and in peccable customer service resonates throughout. I have recommended p.m. Stanley to several friends already. They give you a great value in your trade-in I would highly recommend to anyone looking for an honest dealership with high-quality inventory
I was so amazed at the impeccable customer service and no haggling philosophy that this dealership provides. I was a dedicated customer to another dealership for many many years and have made the switch because of the impeccable operation that they are running at PM Standley.
I purchased a car a little over a week ago and noticed a slight shaking in my steering will relative to the brakes. Without even questioning they told me to bring it in and they would take care of it at no charge. What dealership does that? That is amazing after the purchase experience that both the sales department and service department went above and beyond and continue to follow through to make sure I was please with everything.
Upon bringing my vehicle in for the brake work I was humbly greeted by me multiple high-level mechanics. The service department manager and assistant manager Tom Jones and Theo Colbert made me feel appreciated and important and like a friend. They truly make you feel like family up here which is a very comforting feeling when dealing with automotive related issues. Even the expert mechanic Dave, Who worked on my car was so friendly and answering questions and explaining certain attributes of my vehicle. They truly make you feel like family up there which is a very comforting feeling when dealing with what most people perceive as some of the most annoying things in life which is car repairs and the car purchasing process. PM Standley has gone out of their way to change the stigma and retain their customers for life. Excellent family run company That I highly recommend to anyone seeking a very specific model car or a vehicle that is absolutely loaded with all options.
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