I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
After doing some research - we knew what make and model of minivan we wanted, and Budget had it in our price range. Dan and his staff we very friendly and upfront with information and helpful with the entire buying process. Due to our schedules, we had to do our business at the end of 2 different workdays, and they were very accommodating. I would recommend this dealership to anyone.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
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