There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Great place to get your car serviced. They had my car fixed in a timely fashion plus the service manager and technician were extremely helpful and friendly. I highly recommend Basil Resale for any of your service needs.
I am in love with my new to me BMW 535xi! I want to thank Alkon for such an easy process and walking me through my first finance car deal. (Without my parents) I saw the car online and it was a fantastic price. When I came in they pulled the car up for me as I waited quite excited.. The car was amazing, but being a beemer I decided to take it to my mechanic (which they had no problem with me doing so) Besides the car needing a light bulb my mechanic said it’s a great car and not to pass up the good deal. He did recommend for me to do regular maintenance to prolong the life of the car. I came back to the dealership and they replaced my lightbulb by the time I was done with the paperwork and guess what! My first oil change at Import Auto is free! This has been such an amazing experience. I am definitely recommending these guys to everyone and when I’m ready will come back for another car once I’m done with Gunter (yes I named my car!) Thank you so much =D
They have great service, reasonable prices and great quality! Michael Cummings answered all my questions, he is a great guy! I really like the car I bought! 他们有很好的服务，合理的价格，质量很安全！他耐心解答了所有我问的问题，非常满意我买的这辆车!
This is an amendment to my previous review of Masic Motors. Cars.com does not appear to have a means of editing already published reviews.
After my car broke down the day of purchase, my car was towed to a nearby BMW dealership where it was diagnosed with a bad alternator. It was repaired he next day and after contacting Masic motors they agreed to help me out with a portion of the bill. More then I expect most small used car lots would do. I would not hesitate to recommend Masic motors to someone looking to purchase a car from a used car lot.
Great customer service! The entire team was polite, honest, helpful, and knowledgeable. If you are looking to buy a car at an unbeatable price from a place that has your best interest in mind, look no further than I-Deal Cars LLC. You won't regret it!
Needed a battery ASAP. Stopped in to see when I could get one installed at 5:00 pm. Heath said they could do it right now. No appointment needed. We were out before 6:00. A $20.00 rebate and great warranty made the deal even sweeter. If you have a Ford don't bother shopping around like I did. Just go here.
This place is amazing. They went out of their way to make the deal happen and I ended up with an amazing car that I absolutely love. Everyone here was so helpful and so friendly. I would highly recommend this place to anyone who wants a quality car for a great price. If your looking for a great vehicle this is the place to go first.
I was lucky to find Arizona Specialty Motor on Cars.com when I was looking for my next car. I wasn't in a hurry to trade up and more wanted a special treat for myself. I took my time and looked at dozens of listings for several months. I emailed a few dealers and outreached ASM. I received a personalized response (not a template email) with a cell phone number encouraging me to text if I was interested in a test drive. I sent a text and received a quick response. All of my questions were answered and solutions were offered (installing a back-up camera) in my desired vehicle, which no other dealer had even mentioned was an option. I stopped by after work and was greeted immediately. The car was cleaned and ready for my test drive. Chad and Drew were so friendly, so relaxed and simply talked to me like a person- not a sale. We chatted about fantasy football while watching MNF. They worked with me on a fair trade amount and I had a new car in 2 1/2 hours with my EXACT desired monthly payment; no haggling and tons of laughter. I really can't believe we accomplished so much before dinner. I would highly encourage anyone to bring their business to them. So happy with my purchase!
My daughter bought a Nissan Juke from CarMax, Reno. She also bought the Max Care 150K warranty from them. The car had 92,000 miles on it. It had gone through the CarMax checklist with no problems found. Within three months the car stranded her twice on the freeway. CarMax said it sounded like a CVT transmission problem and referred me to Nissan of Reno. Nissan of Reno found the fluid had never been changed. The fluid in this car needs to be changed every 30,000 miles according to Nissan. There was extensive damage and stress to the transmission. According to Nissan it needed a new transmission. CarMax Max Care covered $1500.00 of a $4100.00 Transmission.
I thought CarMax at least checked the transmission level and color. It was obviously worn and burned. How can we trust CarMax repairs for anything if they can't see the obvious? I tried to contact via email CarMax, Reno but have received no response.
They explained everything that we had questions about, and went above and beyond when it came to helping us get a deal. They knew every detail about every car in their lot, and recommended the perfect vehicles that for our criteria. 10/10 would go back and recommend to family and friends!
Also they were very personal, not distant or cold at all.
I had a wonderful seamless experience! Taylor was great and saved the car we wanted! I would recommend Carmax to anyone searching for a new car!
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