Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.
Rachid and Prestige Imports were absolute pleasure to deal with. I made my purchase all the way from New York. They offered me with world class unmatched customer service during the entire process and beyond. Highly recommended.
It was my first time purchasing a car and Jorge was my sales associate. He made the whole process very pleasant and stress free. He went above and beyond by answering all the questions I had and even staying after hours to make sure I had a satisfactory experience. I totally recommend him to whoever is looking for a car, even if is your first time doing it like me. He was very professional and carismatic too
I want to thank Shawn especially for being so patient with us, he took the time to talk and make the purchase comfortable. He and Uzo are great! We were able to drive two cars and make a decision and left with a beautiful car. This car will need brakes in 2000 miles which was kind of a bummer but other than that our mechanic said the car looks nice. It’s definitely a clean car and overall the experience was a good one. Thank you all at auto imports, you have beautiful cars there!
Just bought a car from here yesterday and felt I had to share our experience... It started with Meagan who could not have been nicer she was extremely helpful and addressed all our needs and concerns... My wife and never felt any pressure and where very impressed at the entire experience... We also met Brian and Gregg who couldn’t have been nicer... We were super impressed with the no pressure experience and will definitely return when we are going to purchase another vehicle!
Thank you for the fantastic experience you definitely have a customer for life!
I've been a Customer at Juguar Land Rover West Columbia for many years.
I've always received top treatment and great Customer Service.
Steve (Sales Manager) Gary (Salesman) and Kevin (Service).
Great guys, great Service.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy.
Thank you, Mr. Fife!
by Judith Hamilton & Courtney Hamilton from Florida
December 4, 2017
This is my second purchase of a vehicle from Jumbo Luxury Cars and I must say that the service and level of professionalism this time, exceeded my expectations.
My wife and I were fortunate to have the benefit of a salesman by the name of Mike, who guided us through not only the question of the vehicle’s selection and financing but also finalized for us the Titling...all of which saved us a lot of time.
This gentlemen Mike, went beyond the call of duty in answering all our questions even after closing hours and kept in touch after the purchase to make sure all went well.
It’s because of persons like Mike that vehicle purchasing can be made simply and easily. We wish him and Jumbo, all the very best.
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