Purchased my new Mercedes GLK here and had a great experience. Used service department once and Larry was great.
Great car but has some ridiculous cheap flaws
by fipenna from Miami
July 6, 2018
- Fantastic piece of engineering, amazing engine and 4 wheel drive
- Very comfortable and full of "toys" in its base version
- Very good riding and driving sensation
- How can an almost $60K come with Halogen headlights (the yellow old style headlights you remember from the 1990 Accord)?!?!
- They charge extra for the navigation sd-card..... again, it's an almost $60K and it doesn't come with navigation from the factory..... and if you want to buy the sd-card from MB they'll charge you $650 on something you can buy somewhere else for $150
- Trunk is smaller than the competition
Brain always take exceptional care of me and my car and always keeps me informed about what???s going on and the car always comes back washed and vacuumed
Sportiest car I've ever owned
by Benzomaniac from Mechanicsburg, PA
April 29, 2017
I have the sedan. Drives like a real sports car with a firm suspension and handles extremely well. Great exhaust sounds, even without the extra $1250 for the sports exhaust performance package. The interior is very well done as well. And the AMG 43 engine gets just the right amount of acceleration. It's not C 63 crazy, but still lots of pick up. Overall a great buy.
My Infiniti QX80 was serviced at Willis Infiniti. It was another outstanding example of customer service. Thank you.
The best all around vehicle I have ever had.
by Marcb116 from Hicksville, New York
April 19, 2018
This car has it all. Sports car performance in a sedan with all wheel drive. It has several driving modes that you can adjust to whatever you want or need. Economy/Comfort/Sport/Sport Plus and Individual. One minute it’s a luxury sedan the next minute a powerhouse sports car. I recommend the 18 inch wheels over the optional larger 19 inch wheels to reduce the likelihood of damage on rougher roads and pothole prone areas.
I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
Buy yours now!
by Perfesser Green from Boston, MA
December 18, 2017
A luxury sedan with fun under the hood. Even on "comfort" settings, be aware, this is a sport sedan and the ride can be firm, but not jarring. Excellent voice control system with the COMAND option. Easily beats out my old BMW 535 with over 20% more HP and torque plus AWD for less$. A fun enthusiast's car.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
by Benz Babe from Laguna Hills
May 15, 2017
This car far exceeds my expectations. You think the C class is the lowest level but the AMG, they took all the styling and upgrades from the S class and put it into this car. It is so much nicer than the E400, which is what I went in looking for. I was so impressed, I bought it on the spot and I was not even really looking to buy a mercedes, I was just comparing it to the other convertibles I was already deciding on. So many options, well worth the price. The performance and styling is stellar. Well done Mercedes!
After a negative experience at a different Mercedes dealership, I sought Christi Armstrong out because of her positive online reviews. I now see why people have taken the time to review her performance. She's great! She's honest, very knowledgeable about the product, has a passion for driving, and went out of her way to make my wife and I feel comfortable and have fun with the car buying experience. The whole staff is excellent ??? Nancy who always says 'hello' and follows up every visit with a call, and Dan who did the financials was just a delight to work with. I can't say enough about this dealership, the people there are great, down to earth, and extremely customer-focused. We are big fans!
Very well rounded, has everything you need.
by Moneyballer from FL
October 28, 2018
Most comfortable seats I have ever sat in, beautiful interior, and drives so smoothly. 100% worth the money, you will not regret buying this dream car.
The service was amazing, they understood my needs and worked to get me a great deal. Loved working with Jeff and Elizabeth Thanks for everything
Most Fun and Expensive Toy I have
by Yaoquan from San Francisco, CA
October 19, 2017
Wonderful car to drive in good condition roads. It's powerful and fun to drive. Actually, I would say it's over powerful, and you can outrun around 90% of the cars in road. Not as comfortable as the C63, but a lot cheaper than the C63 as well. If you don't want to drive crazy 24/7, but fell bored about the 2.0T C class. Enjoy the amazing AMG exhaust sound, but can't afford the C63. This will be an wonderful choice for you.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
Best most enjoyable car I have ever owned
by Mike D from Fort Collins
October 7, 2017
Seeing the car in the show room and short test drives never tell the entire story. Once you drive it for a while you can start to understand what you like and dislike. It's been a week and driving this car and its absolutely wonderful. Beautiful comfortable interior, very comfortable seats many adjustments available, the voice control is easy to use and great for hands off computer controls, all 5 performance options are very useful for different places you are driving like city, highway mountains and smooth change on the fly. The extra power on the AMG is really incredible "F1 at my fingertips with the paddle shifters" after a few days I realized how useful the blind spot technology is it becomes second nature and just part of the normal driving safety. I feel I have a combo luxury car, sports car and SUV at my fingertips. Absolutely love it. Too soon to talk about reliability but if it's like the MB I owned before this it should be excellent.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
MB C43 AMG is a winner!
by Piurato from Stamford, CT
May 28, 2018
I love this car! This is my 6th C-class and second AMG - for the money, you cannot beat this car - 351 HP, it is very fast - loves to stay between 80-100 - great sound system, very comfortable - love all the creature features...and yet put it in Comfort Mode and it is a great family car, or for me, my every-day use car, and on weekends I throw it in Sport+ and his the roads! I have the 4Matic which is amazing in all weather including snow...
Best car buying experience I’ve had!! Jason St. John was patient, thorough and informative.
I love it, simply!
by Robs from Encino, CA
June 29, 2018
This car is awesome! It's loaded with equipment and satisfied my every need. The combination is a huge head turner and I get complimented or asked about it almost everywhere I go. People love to look inside and check out the diamond stitching especially that I always have it clean and white.
Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
Bad and Fast Benz Coupe
by Mr. AMG 43 from Chantilly, Virginia
August 9, 2018
This is a fully loaded coupe which retail for over $69,000. Twin turbo V6, 362hp-384 lbs. torque, I have outran a Chevrolet Camero, Corvette, Mustang GT, Audi S5 and BMW M3 just to name a few. There are two performance settings in the C43 which most people or dealerships don't even know about. These settings allow 0-60 performance in 4.1 seconds. Google: Car & Driver Mercedes-Benz 2017 AMG 43 coupe and read the article for yourself. One is handling mode/stability-traction off and the other is sport + which will automatically open the exhaust system if your C43 is equipped. Also a C43 comes standard with "performance 4matic" which is a different system than the C300 basic 4matic all wheel drive system.
Change my summer tires to winter tires.
Always have the best services & always take my car to this dealer because they seem to know who I am.
Best Car on the market
by Jamark from Fort Lauderdale , Florida
June 8, 2018
Its a wonderful car . Speed and comfort . The price is average but could be a little more less because its not originally an AMG hand made engine. This car is very good at handle the road. Well done mercesdez benz
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
Best car ive ever own, 100% worth every penny.
by Bigmoneyballer from Miami, Fl
December 16, 2018
From the seats to the drive to the exterior. Everything is wonderful. The fact that you can change it from comfort to sport plus also keeps your drives interesting.
It was great working with Rich at his showroom, the whole process was very easy with a wide selections of luxury vehicles to choose from.
FROM A C350 " BABY " TO A C43 " BEAST "
by STUART AMG from NY NY
July 14, 2017
VAROOOOM..... LOOKS BEAUTIFUL. I ADDED SOME FLICS AND WRAPPED THE FRONT ALL IN BLACK. I WRAPPED THE BOTTOM DOOR PANALS IN BLACK ALSO. I BOUGHT SOME AMG AND C43 BADGES IN HIGH GLOSS BLACK ... IT'S A DIAMOND WHITE METALLIC COLOR.
WHO CARES WHAT IT LOOKS LIKE .... JUST GIVE ME THE PERFORMANCE EXHAUST AND I'LL SMILE FORVER.
In the market for two new cars, should be an enjoyable experience but was dreading the process. You know how it goes !
However life became so much less dread and much happier once we stepped into Mercedes of Portsmouth. We are so happy with our two new cars and the whole experience was a dream. We tried the other two german car locations on Route 33 ( you know who they are ) and as always a painful process, but not with Mercedes.
Lets face it cars drive the same it is just a badge so as such the customer service was critical in the decision making process. Thanks to Bethany, John, Brittney and Eddy we are so happy and will not shop anywhere else. Thank you so much for making what is normally painful a great experience.
Very happy with Jeff who handled my encounter did a great job quick and organized
He kept in contact with me and did his best to keep it on time
It came through for me!!
by Ladydriver from New York
August 21, 2017
I was looking for an elegant car with a certain comfort and speed I like. Coming from a CLS 550 with all the extras, that wasn't an easy find! Once I looked at the convertible, white, two toned Carmel and black interior, I was sold!! The Fact that it is an AMG made the deal done. It's almost as hot as me!!! Love it for now......
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