We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
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