Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
I’d gone in to drive a used Audi A7. I was working with Brett S. He was exceptionally knowledgeable about high end automobiles. I was truly impressed also that as I came in unannounced he had remembered my name from an email previously sent. Great customer service.
I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
I recently stopped by at Honda to look at new cars and I'm so glad I had Azi as my sales person. She was on point and very professional. I was very impressed by how knowledgeable azi was. I have her to thank for my wonder purchase.
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
I worked with Jack Daniels Porsche and their sales team to purchase a certified pre owned 911 targa. I live several states away, and buying a car unseen in person takes a lot of trust to do. I worked with Marty, and he did an amazing job describing the vehicle, and sending me additional pictures to help me make an informed purchasing decision. Marty did an exceptional job of explaining the vehicle, and how it rated in comparison to other Porsche models, as well as other similar models available elsewhere. His professionalism was exceptional, and he never pushed me into a decision to purchase, but rather educated me on if it was right for me. Overall it was an excellent experience, and I would work with Marty again.
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
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