We recently purchased our Mercedes Benz it is our pride and joy and had to take it in for a schedule B service. we ran into an issue but after several conversations the Manager Charles called me back and was very understanding as to getting the situation resolved. He treated me with grace and i was completely satisfied with the way he rectified the situation he even presented options in getting it resolved to my satisfaction. regardless of what the problem was the manager wanted to fix it. its just good to know that you can take your luxury car to a place like EuroMotors Germantown where they will treat it with as much care as you have invested in it. overall good service.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
Eric Scott and Euro Motorcars ....Top Notch Professionals!!
by c1osborne from DealerRater.com
November 5, 2018
It was a pleasure dealing with Eric and his team at Euro Motorcars to buy my first Mercedes Benz, an AMG GLE 43 coupe. They wanted me as a customer and treated me so right from our first meeting all the way through delivery of the car. I am enjoying all the features and the driving dynamics of this Mercedes Benz. Looking forward to a long driving relationship with Mercedes Benz, Eric Scott, and Euro Motorcars. Thank you!!!
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