I bought a Used Buick Enclave. I live quite a ways from Arlington but he had the Buick color and year I wanted. The process of buying was super easy and fast. Several months after buying the car its air conditioning went out. Even though it was bought as is, Calvin was generous enough to help with the cost of the repair and even suggested I take it to a shop near my home. I highly recommend this dealer. A++++++++++++
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
I went to 4 dealers before coming here, I was already down thinking no one could get me approved, but it was on my way home. I am glad I stopped because Alex is an amazing finance manager, he got me approved into the car I came looking for. We will definitely be back!
They treat you like royalty! Awesome place!! We recommend David Ward hands down!! He is very accommodating, very knowledgeable, and extremely personable. We told him what we were looking for and found the exact vehicle!!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
I bought a BMW 750 Li from Hi Line and I was very happy with their customer service. From the sales associate to the owner, they were professional and polite. I asked them to correct a small issue with the car and they handled it without question. I strongly recommend them.
I made my purchase completely over the phone. Carmen was very helpful and she provided me with photos and videos to let me know exactly what I was buying. She also assured that I received the car in a timely manner because it was a last minute birthday gift for my wife. SHE LOVES HER NEW PANAMERA S!
These guys are awesome! They made the buying process for my aging parents work for their specific situation and concerns, staying late to make sure it would all work out. Then, so my parents wouldn't have to make an extra trip to pick up the vehicle the next day, they delivered the vehicle--after giving it a free tune-up when they noticed something that had not shown up the previous day. They went the extra mile to make sure the vehicle was running well and worry-free, giving ME peace of mind that my parents were well taken care of.
I am so happy to have found Tradeline Motorcars and cannot say enough good things about them for taking care of my parents car-buying experience .
Very, VERY friendly staff. Made me & my fiance' feel at home. Took us through the buying process in a fast yet understandable way. Easygoing people. Even took off $50 buks for travel. I recommend.... Would give ten stars if I could. Will be back soon for that cuv...
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