Bought a Ford explorer about a month ago still haven't seen the title and now our temporary plate is expired . Vehical had obviously been smoked in, and they did not do a vary good job detailing it there where still crumbs in the seets . Radio has issues that where not disclosed and have various other issues with vehical that where not disclosed or addressed
Most Reliable Car I've Owned
by Dmoney from Revere
November 7, 2018
The car is beautiful and in great condition. The c350 has an amg package including wheels, Carbon Fiber front Spoiler, HID lights, Suede and Leather BUCKET Seats With Red Stitching, Panoramic Sunroof and also has amg logo door lights. (Also have rear carbon fiber spoiler and illuminated star sold separately)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great pre-owned option
by Tomcat611 from Reisterstown, Maryland
November 25, 2018
Mercedes Benz is all about quality and performance and the 2013 pre-owned model I bought is no exception. These are great cars for the money and will last a long time. Do yourself a favor and go test drive one, you will not be disappointed.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
After shopping around at few different dealerships, including the big BMW dealerships... I am extremely happy that I ended up here. My salesman Andrew was not pushy and hands down extremely knowledgeable. He dedicated his time to me and answered all the questions I had. Prices are noticeably lower and vehicles are in good condition. I waited to write this review and just want to say that I recommend this dealer to anyone thats looking for a used vehicle. My X5 has been bringing nothing but happiness thus far.
FYI: they do financing here and the process is so quick.
Thank you Andrew.
OK, But it's no 1996 C220!
by Clarannette from St. Paul, MN
October 24, 2018
This is our second C class. The 1996 C220 with leather seats is still the best car we've ever had, even at 22 years old. The 2013 C 300 luxury 4matic that we have now - no leather seats available - is fine. The interior is not as roomy and it isn't as good looking ( in my opinion.) The non-leather passenger seat split down the center - MB had to be badgered about repair. It's a good runner, but has had at least 4 troublesome recalls. Not what one expects from MB.
Debbie always takes excellent care of me and my family. She sold us our last car and was awesome. So when we were looking for another vehicle, of course I came looking for Debbie. She genuinely wants to get you the best deal and does what she can to make it happen. Thank you for making a big purchase enjoyable and easy!
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
Dream Car on a budget
by Carmel from Atlanta GA
October 10, 2018
Perfect girl car. Amazing interior. Super cute and fast! Couldn't be happier!! Way more features than I even thought. Panoramic sun roof, tire pressure monitors, automatic everything, heated seats, etc..
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Great salesman, Paolo, and finance guy Ryan. Bought a 2019 Silverado and was very pleased with the process. Got a great truck and great price on my trade in.
Superior Handling and Luxury...
by Beck67 from Berryville, VA
November 1, 2018
We had been wanting a Mercedes-Benz for awhile. We finally made the decision to purchase. We couldn't be happier with our decision! This car is beautiful! It handles so well and the interior is perfection! There's plenty of room and plenty of options! Exactly what we were looking for!
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Safest and modt reliable Car I’ve owned!!
by Zachorey from Sioux Falls, SD
December 9, 2018
This is my 2nd C300 I hit a deer on the interstate going pretty fast and totalled the first one but the safety was awesome I walked away with ABSOLUTLEY NO INJURIES!! Airbags went off and all!! I just had to get another one. There is not one complaint I can make about these cars. They are smooth, reliable, and very very comfortable! With a sporty feel/look to them.
I’ve recently purchased a 2018 Chevrolet Camaro from this dealership and the car came as it said by them and on the website..... clean car .... I love the car, and it’s a joy for me to drive it everyday and see it out on the driveway when I wake up. By far one of the best experience I’ve had purchasing the car and the process of purchasing it was quick! Best dealership that I know of and I will go to them for future vehicles. Thank you Alex and the Driven Auto Team!
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
All around good experience and treatment. If I don’t know what’s going on with the vehicle, I can easily find out by asking questions to the dealership.
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