I bought my Mercedes August 23, 2017 from the owner, Mo, after I saw it advertised on the internet. I honestly feel he gave me a very fair price, non of this "back and forth hassle" with negotiating. Just this is the price, buy it or not. He came off the price some but added 2 rear tires so it was very fair for the both of us after my research on www.kbb.com.
I definitely recommend this dealership and the owner for being so prompt, efficient, and great with customer service. And he must have had 6 people to help. still made us feel #1.
Thanks to you Mo and your team!
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 3, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
The building is older but very clean. Quick friendly customer service. From the time I saw the car online to the looking, buying, and financing process was only a few hours and I only had to show up to drive and sign paperwork
Thanks Ultimate Machine
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