I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.
I went to 4 dealers before coming here, I was already down thinking no one could get me approved, but it was on my way home. I am glad I stopped because Alex is an amazing finance manager, he got me approved into the car I came looking for. We will definitely be back!
I finally decided to look into getting something more reliable & new. I came across their website and called about a vehicle that was fortunately still available. I went in for a showing the next day, the staff was amazing, the facility was nice and clean.. I was offered the best deal for my trade in out of all the other car lots I been to. I couldn't be any happier with my purchase!
The building is older but very clean. Quick friendly customer service. From the time I saw the car online to the looking, buying, and financing process was only a few hours and I only had to show up to drive and sign paperwork
Thanks Ultimate Machine
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
I had the best experience purchasing my first luxury car! They were very helpful with the process and did not pressure me at all. I recommend this dealership to anyone that wants a affordable yet beautiful dream car! Thank you Dallas autos direct I am very happy with my new BMW
I bought my Mercedes August 23, 2017 from the owner, Mo, after I saw it advertised on the internet. I honestly feel he gave me a very fair price, non of this "back and forth hassle" with negotiating. Just this is the price, buy it or not. He came off the price some but added 2 rear tires so it was very fair for the both of us after my research on www.kbb.com.
I definitely recommend this dealership and the owner for being so prompt, efficient, and great with customer service. And he must have had 6 people to help. still made us feel #1.
Thanks to you Mo and your team!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
Super happy with the buying experience at Hiley. Worked with Sonja and she went above and beyond to make us satisfied customers. She listened to everything that we requested and followed through. Got an awesome deal on the car we purchased.
Everyone there were very nice. They made the buying process very simple and no pressure at all. We will definitely buy another car from them!
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