Came in to see a Lancer Evolution and was told if I was serious about purchasing the vehicle I should put down a reserve and then go to the bank and get a loan. It took me a week to get a loan and was contacted several times during and asked how the loan was going because they kept on getting calls about the vehicle. I was told afterwards if I had not put a reserve down on the vehicle someone would have definitely bought it, if you come and see a vehicle at this location that you are serious about buying I would 100% put a reserve down before getting a loan because these people are trustworthy.
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
I never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. Ahmad Bachan helped me with everything I asked for. He handled everything in a timely and professional manner. I highly recommend him.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
I am really appreciated to write this review，I bought an 2013 Audi S7 from this dealer，Luxry Car Outle. My seller is Brandon，a really kind and patient man.
I am a university student and this is my first car in the America, so many things I don’t know but Brandon helped me a lot. He helped me ordered small parts for this car to replace and he checked everything of this car then shipped to me just a one night.
Audi sometimes have a little problems but whenever I call Brandon for help, he was so patient and nice to give me suggestions to figure everything out. This company is very reliable and their service really made me satisfied. I am so happy that I bought a car from them, and I am with pleasure to meet my seller, Brandon.
And now, I enjoy driving this car to go to school, everything is so nice and I love this car so much! The experience of buying the car from this dealer was so great, I am a new student here so I don’t know how to express my thanks exactly, I think I made a right decision to buy the car from this dealer!
Thanks for my seller,Brandon. And I really recommend this dealer, you can go to the dealer to see all the cars they have then choose your favorite!
All around good experience and treatment. If I don’t know what’s going on with the vehicle, I can easily find out by asking questions to the dealership.
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