It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
I was recently involved in a bad accident and needed help getting into a new car, especially since I owed on my car still. I could not believe how helpful Eddie the finance manager and Cort the owner were. This is the place to go! Wish i would have gone here the last time I was car shopping.
Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
My husband and I went to Blasius South in Stratford in desperate need of a new car. My husbands car had broken down for the 3rd time in just a few months and we didn’t wanna waste anymore money on it. Mike D and Mike L were amazing! They found a great car for my husband; reliable, great condition and spacious for the car seats. We also still owed money on our old car and they helped us trade it in and work out an affordable deal. We are so grateful for Blasius South and how much they helped us! Thank you Mikey and Mike!
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
I purchased a pre-owned Honda Odyssey from Greenwich MB in Nov 2017; a great car in great condition with low miles at a great price. I experienced truly Exceptional Customer Service with Willie Williams. He went out of his way, and out of normal business hours, to pick me up at the train station when my previous car had trouble.
Willie made the transaction process very smooth, very transparent, and had everything I needed ready even before I asked for it. I paid a fee for them to do 2 title transfers & to get my car registered in NJ. That was done in a timely fashion And they returned $500 unused from the transfers! I didn’t expect to see any of that money again…. Shows me honesty and integrity as well as flawless ease of good service.
Thanks Willie, Anthony, and MB of Greenwich, it was a pleasure doing business with you!!
Everyone at Wiz Autos was wonderful ... Tom went out of his way to show me an Acadia Denali that wasn???t even on the lot yet! When I fell in love with it he went above and beyond to make sure it was safety checked, detailed, and even replaced a few things to make the Acadia absolutely perfect and ready for me to pick up the next day!! Meir made paying for the car so easy!! From start to finish the paperwork process of buying the car took less than 15 minutes!!! This was by far the best buying experience I???ve had ... I will absolutely be back and referring my friends!
From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal!
I went to Napoli to just look for a new car and right away was approached by Ricky Mills, who knew his product and people. Not only did he have me sit in the car I was about to buy, but had me drive it to my house so I could get my husbands approval. Every person I met along the way was courteous and kind, made me feel as if I belonged there. Within a few hours I left with the perfect car at the perfect price.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
It was the smoothest purchase of a car and our sales man Roger pauletta was the greatest . He spent time and answered questions and everyone involved were the greatest . If your looking for a new car go see Roger you will be very satisfied with his service
I went to Mercedes Benz of Wappingers Falls in order to trade in my sedan for an SUV. I was treated with the utmost respect, all of my concerns and wishes were addressed, and the total process only took a few days before I took my new GLC300 home. I couldn't have asked for a better experience!
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