I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My First Mercedes
by New Benz Owner from Baltimore, Maryland
November 19, 2018
Where do I begin? Well I was coming from driving a Infiniti Q45, which has a V8 engine. I was used to driving a big car and I actually really liked it. Unfortunately, my car was getting old and started to show signs of its declining health :-( So I knew I needed a new car and I knew I wanted an upgrade! I test drive the S-Class and the C-Class. Ultimately, I went with the C-Class because this is my first Mercedes and I was scared to just jump out there and go right to the big boy without being familiar with the maintenance and hearing everyone tell me about how expensive the maintenance is.
So far, I like the car even though I have had to go back to the dealer a few times over the past 2 weeks. I think that is the dealer's fault though. I bought a certified used car but there are issues that I think they dealer did not check before selling me the car. For instance, the Mbrace button in the car is not activated, the exterior lights on the door handles went dead on the second day. Small things but very annoying.
As I mentioned, it has only been 2 full weeks, so I am still learning the car. I am playing around with it and reading the manuals/watching the videos to learn about all the features. One thing I have to get used to is the "comfort mode". The car automatically starts up in "comfort mode" which is the mode that is designed to help save gas and be more efficient. That means the car cuts off when I stop sometimes and then starts back up when I let off the brake. It's kind of weird because 1, you can hear the turn off and start up... then there's a little lag in your take off when this happens. Benz makes it easy for you to turn this feature off with just a touch of a button though, so that's good.
Overall, I like the car and would recommend to a friend (just not the dealership I went to). I am definitely missing the size I had with my Infiniti so I will be upgrading to an S-Class when time permits.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by Hurstdave2 from Windermere, fl
December 20, 2018
You can’t beat this car especially for the price! This is one Mercedes entry level but they didn’t treat it that way! Well equipped and quality that shows
My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.
by Yarrum from Providence, RI
December 10, 2018
I purchased the car used and it is in great condition and has everything i want in it. If is a fun, reliable and safe car. I'll buy another one when I'm done with this one.
Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what I'm looking for will come in soon.
absolutly love my mercedes benz
by amy from bronx
October 23, 2018
I had a great experience with this dealership. . They were very professional and helpful and patient. my salesman name was yami and she was so knowledgeable. I highly recommend
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