Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
I spoke with Peter a few times on the phone about a certain car on their website. He was fantastic-- very knowledgeable , low pressure and very accommodating. I live about 90 miles from SD so Peter text and emailed me all the info I needed to make a decision on this car. I submitted my financing application online , drove down to test drive the car the next day...LOVED IT...and sat down with Bob, the owner, and within 30 minutes I was on my way...driving away with a new car. The experience was nothing like I've ever experienced in buying a new car- easy, quick and efficient! The car is gorgeous and I got it at a great price. Peter and I are still in communication regarding a few items (extra keys, etc) and he is very responsive and I have faith that he will come through for me! II would highly recommend working with San Diego E-Cars...I can't say enough about their customer service, professionalism, efficiency and... beautiful cars!
The experience with Mercedes-Benz and Enrique Lopez has been so amazing. This is my 2nd Mercedes-Benz and not my last I absolutely love love love them Thank you Enrique and your team for everything you have done
After dealing with various dealer websites Enrique and Mercedes-Benz of San Diego were the best. He was very direct and professional. The only dealer to be straight forward with me about the buying process. So glad we were able to work with him and Mercedes-Benz of San Diego.
Brought my 2017 GLC in for a recall and routine service. It was late morning and they didn’t think it would be ready the same day. I was offered a loaner car and drove home. To my surprise, the car was finished late afternoon. I drove the loaner back to the dealership and picked up my vehicle, which was cleaned inside and out! Perfect. Looked new! Thanks to all at the dealership who had a hand in this pleasant experience!
It is because of my relaxed buying experience with Sam and the sales team (back in August 2016); and the exceptional follow up service that I have continued to receive in maintaining my 2017 GLC since that time, that I soon will be purchasing Mercedes Benz #5 from Mercedes Benz of El Cajon.
saw a vehicle we were really looking for. color combo for us was perfect. miles were super low. my question was why it wasn't a certified vehicle. answer was very vague. even though we were 400 miles away, we were willing to pursue purchasing the vehicle. we just never got anymore information to go on.
Service was great, nice facility, everyone was professional and helpful, I would definitely buy a car again.
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