Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Not so great
by Thomas from Long Island, NY
July 18, 2018
I've driven this car for 2 years now and the ride is hard/harsh and there are rattles everywhere.
The car has been back several times for service and they can't seem to find the lose parts in the dash and doors that vibrate. This is NOT a German car....It's made in Alabama and is poorly assembled.
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
I love it
by Aiden from Fresno
December 17, 2018
I love it I am so safe in this car fun love love love its good nice safe and fast and comfortable and worth it
This car is amazing (AMG C63S). I could not ask for a better car. The sound, quality and feel is superior to most competitors. It has a broad aftermarket and it appeals to your senses every time you drive it. The only con that I have noticed is once the brakes wear down some, you get a slight squeal upon stopping (not just from condensate). Overall, top notch vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Los2u from Edison, NJ
December 7, 2018
Great vehicle, enjoyable to drive. Have had a few issues but they were handled and taken care of. Very pleasurable experience, highly recommend this car!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This is my other 2017 coupe "C300 4matic"
by Mr. Benz coupe from Chantilly, Virginia
December 3, 2018
This vehicle I picked out in August of 2016. With the options I enjoy and the vehicle colors this has been a trouble free headturner all weather performance coupe. Only thing was change was replacing the cheap Pirelli P7 Cinturato tires with a better brand. Those Pirelli tires had front sidewalls issue with under 18,000 miles at the time. For great low priced new tires with free delivery go online: simpletire.com
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Love my Cabriolet
by Jersue from Corona, CA
November 30, 2018
This car is so beautiful, I get so many compliments. It performs like a race car, yet is very luxurious. Love the Bluetooth capabilities too. Very easy to pair my phone. Love the heated seats and the neck warmers.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by satya from Ashburn,VA
July 5, 2018
C300 met all of my needs.It has plenty of legroom in the front and back, the ride is great compared to other cars which I tested.
Cant say enough about the service team! I wish I had purchased my vehicle from here instead of Holloway.
Well worth it
by Lovemycar from Daly City, CA
May 12, 2018
This vehicle has meet my needs both in comfort, style and performance. The Turbo boost from this little 4 cylinder is there when needed and yet so economical. If you want to get into the entry class of Mercedes Benz, this is the one!!!
The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes
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