This is the third time I have had my ML serviced at this...
by ASM1961 from DealerRater.com
August 29, 2018
This is the third time I have had my ML serviced at this dealership. Each time I have been treated respectfully and honestly. They performed the scheduled maintenance and also took care of some warranty issues on time as promised. Never a problem getting an appt. and I'm very happy with the customer service I have received from Spokane Mercedes.
I have dealt with M-B of Spokane, purchasing several new...
by rickerjones from DealerRater.com
August 29, 2018
I have dealt with M-B of Spokane, purchasing several new cars over the years. The service is ultra friendly, and Jay Brekke is the very knowledgeable salesman I always go to. The service department is also excellent and I look forward to hot coffee and fresh cookies when I visit for service. Rick Jones
A repair to replace the rubber mounting for the control wiring entering the 'under hood' 'area from the front passenger door, that would have required considerable labor expense was modified by heating the mount, re-inserting & gluing the rubber mounting in place.
I called the Service Department the day before and they were booked with appointments the next day. I was told to bring in my car the next morning early and they would fit me in. Coming from north of Athol, ID, I was there the next morning 10 minutes before the doors open. They opened their doors before 7:30 and fitted me in immediately. Within 2 1/2 hours my car was taken care of. We were very satisfied with their service. Thank you!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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