We recently purchased a pre-owned 2015 C300, and worked with Jon Lehane at Viti. He was an absolute joy to work with! Patient, thoughtful, knowledgeable, focused, intelligent, and resourceful, Jon has outstanding interpersonal skills and he worked with us over the course of a few weeks to get exactly the right car for our family. I highly recommend Viti and Jon Lehane.
Met Jon. Excellent salesman and and expert on my BMW. Highly skilled. Helped me through the purchase process. Always there giving me updates. Staff found excellent finance options for me. Completed the transaction without issue and had me driving the vehicle home the same day. Professional atmosphere.
I had a great experience in buying a Pre Owned Mercedes! Blake Corscadden from Sales department assisted me during this entire process. He is very proficient and knowledgeable about the entire process of buying the car and helped me with all my questions all along this process. Overall it was a great experience! I really hope they meet the same expectations even with all the maintenance and repairs...
The dealers at Mercedes will quickly become your friends. They seemed to be out for my interest's not their own. Which as a consumer I loved because my want's and needs are priority and it was clear to me that it was just as important to the staff! The entire experience was smooth and easy. I know where I'll be upgrading for years to come!
I was looking for a certified Mercedes Benz and happened to see the perfect e350 but have never done business there. Was a little skeptical but happened to get all the information from John Canning and long story short, purchased the vehicle. Was very upfront and was priced aggressively, didn’t pressure me and two days later the car was available and I decided to move forward. He explained every step along the way and made for a smoother process where I was only in the dealership for 45 minutes doing paperwork (which usually takes hours completing the deal and I hate the most). Just want to say thank you to John for making it fast and easy on the car I wanted. Forever a customer. In a few years I’ll be upgrading to the next level and all my friends will be going right thru John no questions asked.
From the moment I arrived at your dealership I was treated with top notch customer service! Your salesman john canning was patient and very knowledgeable helping in the selection process which quite frankly john was part of the reason I purchased a vehicle from your dealership because I never felt pressured to just buy a car ! He really cared that we were gonna be happy after the sale. Thank you for a wonderful experience!
John provided excellent customer service. I’ve purchased a car from him twice now at Mercedes Warwick and he was a pleasure to work with. He was able to resolve any issues within a timely manner and was always prompt answering my questions. I would highly recommend him to anyone looking to buy a vehicle from this dealership.
I am very happy with Mercedes Benz of Warwick and my sales person John Canning is definitely the best of the best. He streamlined the whole process and even though I bought a 2014 jeep he made me feel like I was buying a new Mercedes!!! Even down the road helped answer questions I had and didn’t forget who I was. Very happy and also the sales managers Ericha and Erik and Rocco who does all the paperwork are very friendly and make everything easy. Will reccomend to all my friends and family.
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
I'm glade that you are reading this because it's all true!!!
Since I've purchased my Mercedes from Viti, I like most of you put such a demand on how my car performs, cost of maintenance , customer service and would we return to that dealership. I highly recommend that you visit this dealership and see for yourself. Also while you are there for service please say "hi" to my service advisor, Sue McDermott.
This is my second Mercedes from Viti! They are wonderful! From Greg my salesperson, to Deb in Finance, and then to Ray in Service!
Best deals! Best service! They always take care of me and answer all my questions giving me the best advice. I wouldn’t shop for a Mercedes at any other dealer!
I always receive excellent customer service at Viti Volvo of Tiverton. The staff is the best I have ever dealt with in the past 16 years of owning and servicing a Volvo!! Very trusting, helpful, professional and friendly!
Took the car in for annual maintenance, which was free. While there, They applied the “ding removal” plan I purchased when I bought the car and has now paid for itself. Service was friendly, effective and outstanding as usual; it’s like the bar in the old tv show, where “everybody knows your name”, except these guys work. They noticed the steering wheel was peeling (?!) so they replaced it for free. Car cleaned inside and out. Great experience.
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