Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to work a deal and they are all wonderful to work with Regards Peter C.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the legwork for you, all you need to do is show up and sign the paperwork! Highly recommended. Nathan Frost is an excellent salesperson, I would recommend you reach out to him for all your needs.
My vehicle is the second car from New Rochelle Mercedes dealership and it???s my 6th Mercedes. My sales rep is very informative and helpful to all my needs. Staff at the maintenance department is very courteous. Highly recommended.
purchased a used car and brought it in for service awesome !
by rbay6 from DealerRater.com
December 2, 2018
purchased the used car very nice dealership ! brought it in for its service good timely manner and washed vehicle thats what i call 1st class service thankyou all salesman who sold me the car and your awesome service department
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
I know my customer service rep a little too well...
by lilabean from DealerRater.com
December 1, 2018
The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me.
My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me.
Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
Satisfaction of Nanuet Mercedes-Benz excellent sal
by Joseph DiMichele from Nanuet N.Y
July 2, 2018
Mercedes-Benz of Nanuet hands down the best staff and service around. As far as sales representative Mr. Edgar Pena 100% satisfactory customer service. I will highly recommend Nanuet Mercedes to anybody interested in purchasing a Mercedes Benz
We have been buying and leasing cars from this dealership for well over 15 years and we are never disappointed. The customer service and sales team is tops as well as the service department. We moved out of Rockland and we still go there.
We worked with Edgar Pena to lease our truck and we have to say that it was by far the smoothest process we have ever been through. This is our third truck lease so and Edgar made the world of difference. He is personable and extremely professional and knowledgeable. We will recommend Edgar to ally family and friends as I know 100% that they will be well taken care of from the minute you walk in to the minute you leave and it doesn’t end there. He is responsive to any and all questions regarding the car which gives you a total peace of mind.
I bought a GLC300 coupe from John Geraci back in August. John was a pleasure to deal with no pressure, made the whole buying process experience very easy. So when we needed another car we went right back to John 6 months later and got a GLE. Again John did a fantastic job locating what we were looking for with no hassles. Mercedes of Nanuet over all offered a great experience for us not once but twice.
Just purchased a 2018 Mercedes Benz E63S AMG from Joe Horneman of Mercedes Benz of Nanuet.
I was extremely pleased with my experience. Joe went above and beyond to make the deal happen and even personally delivered the car to me in Manhattan! Very stand up guy who gave me his word and met all of my expectations! I would highly recommend Joe and his team at Mercedes Benz of Nanuet! A ++++++++++
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