Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
I found the perfect pre-owned vehicle at this dealership, a few counties away. Chris Ranney, the salesperson was wonderful to work with. He really presented as genuine and caring, not what I’m use to when it come to vehicle purchase. Amanda the receptionist at check out was very nice as well. The only hiccup was that I was promised to receive purchase information(interest rates) ahead of time and did not. Overall, a solid experience and I would return and recommend.
What a great team at MB of Rochester. They stayed open late in a snowstorm to accommodate my schedule, and they got me the best interest rate I’ve ever had. The car is perfect, as promised. This is a great team that you can trust when
I’ve been using this dealership for the last year. They are excellent. Zack my service representative is amazing. Last week I had an emergency and had to keep the loaner car for longer than expected. They were amazingly accommodating. The entire crew at Mercedes of Rochester service department five stars
Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
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