I worked with Arnold, he was incredible from start to finish. He met me at the dealership before sales even opened (6:30am) to tailor to my needs. He was upfront, honest and overall genuine the entire experience. Tara in finance also did a great job.
Sent a request for information on a vehicle and Milton G. got back to me right away. I went in and spoke with him and he handled everything with ease. It was the most hassle free car buying experience I have ever had and my wife loves her Mercedes. Thank you to everyone involved for helping make my wife's dream a reality!
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
MJ and Leo Gonzalez are the two you definitely looking for on your next new or used car. You will not be disappointed, they both have great knowledge and excellent customer service. The dealer by itself and all the staff will make you feel like home. Mercedes of Chandler are the dealer you can trust, specially Gavin the manager there will help you to make your dream car come true. Thank you all for the help, love my car and the great experience with you.
MJ has a deep understanding of cars in general and Mercedes Benz in particular. My husband's father was a mechanic and my family had an agricultural business that maintained its own vehicles and tractors; so our questions were pretty detailed. MJ was able to intelligently answer all of our concerns. (She mentioned growing up in her family's automotive business). Since we were trading in a 2010 E 350, we appreciated MJ's ability to detail the upgrades we were looking at in the 2016 GLE 350 we ended up purchasing. The actual negotiating and purchasing portion of our day was remarkably smooth and pain free - especially compared to some vehicles (BMW) we've purchased in the past. We noticed the little things as well - like offering drinks and seeing to our comfort, AND giving us time to discuss things privately.
What brought me to Mercedes-Benz of Chandler was the very competitive and low prices, I was able to find the exact car I wanted a a really low price thanks to MJ "Mariana" a very patient and informative sales person. She was able to assist me and make it painless thanks to the great team work of her and her management I was able to be in and out I am very happy with my purchase I defiantly recommend buying from here they will defanatly take good care of you and come see MY she is great!
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
LIKE ALWAYS, MY TREATMENT AT YOUR DEALERSHIP WAS WONDERFUL! I CAME IN FOR AN OIL CHANGE SERVICE ON MY 2008 SMART PASSION, AND I WAS IN AND OUT IN RECORD TIME. YOUR SMART SERVICE TECHNICIAN, DAN, CAME INTO THE WAITING ROOM AND ADVISED ME OF NEEDED FUTURE NEEDED REPAIRS. THIS KIND OF SERVICE DESERVES A REAL PAT ON THE BACK. AS ARNOLD MIGHT SAY
"I'LL BE BACK!"
Mercedes of Scottsdale came as a referral from a friend. Sales person, Bojan Savic was recommended and I really hoped that car buying can be at least "not mind damaging" as it was in the past. In short; test drive, choice of the car, negotiations were easy as a breeze.
I still can't believe can it really be this easy, or I just had bad experiences in the past.
Bojan and entire staff at Mercedes of Scottsdale is highly recommended. I would even recommend buying a Mercedes Benz just for this reason.
Working with Jonathan Musil at MB of Scottsdale has been a great experience. I never purchased a vehicle out of state sight unseen, specifically a used/certified vehicle and Jonathan went above and beyond to assure me of the condition of the car, the entire purchase process, and the delivery process. Even after I received the car and voiced a few concerns, not once did I get push back. Only amazing customer service to ensure my purchase was 100% perfect. I thank Jonathan and his team for the awesome experience and of course the awesome car! I will be returning for business in the future. =)
Had a very pleasant transaction with Jon Musil at MB Scottsdale. Jon was very helpful during my purchase, and even took the time to have the car available for a pre purchase inspection at an off site shop. Buy with confidence with Jon, as you will find him to be a straight shooter, knowledgeable and trustworthy.
Working with Jonathan Musil at Mercedes Scottsdale made the buying experience a wonderful one. Jonathan answered every question, gave me additional information which was critical to my purchase and presented a purchase price which exceeded my expectations. Jonathan's assistance got me the car I wanted! Jonathan even gave up his time off to come in several hours early to accommodate my needs. Originally I intended to purchase a different brand vehicle. However, Jonathan's information and experience led me to a decision which made me extremely happy.
his is the fourth car I've bought from this dealer, beginning in 1985. This doesn't mean that I've not shopped for the same car at other MB dealers in the area (and much further). Most often i've bought the car over the phone because the pricing is exceptionally competitive. I've never been disappointed in the service. The most recent purchase showed extraordinary attention to detail of the sale, acceptance and followup. Jonathan Musil, the sales representative I dealt with listened carefully to my wants, made excellent suggestions affecting my needs while doing so in a relaxed friendly atmosphere.
We have just purchased out third Mercedes from this dealership. The reason we keep going back to them is that the price is right and the professionalism and friendliness is exceptional. We are older and need more assistance with the technical aspects of the car. The staff at this dealership show patience and do not hurry you in teaching us how to use the GPS, etc. What could have been a stressful experience was a rewarding one and we now know how to use all the new equipment. If you want the best, give them a try.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 3, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
This is the 3rd car I bought from Richard. He is so great to work with and truly cares about his customers. I highly recommend him to anyone that is looking for a new or used car and will go back to him when I'm in the market to get my next car.
Newer dealership that is super friendly and very up front with you. They dont play games like many other dealerships I've visited and genuinely seem to want to land you in a Mercedes for a great price. Kelley is a newer salesman there but was very friendly and knowledgable and I'm glad he was my sales representative.
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