Chelsea is a great sales person. She was committed to my complete satisfaction. She showed an interest in our lives as well as our deal. She took me through the software and operation of this beautiful car, ensuring that I understood all features. Katie made the closing personable and enjoyable, showing interest in our lives as well as ensuring we understood all documents signed. Jeff Aiosa has put together a team of professionals that are all competent and courteous. We were treated like family during this transaction. Highly recommended!
Excellent car buying experience. I felt this dealership put my needs first, ahead of their own. They acted with integrity, honesty and professionalism at every step, which is a refreshing way to buy a car. Also when returning for follow-up maintenance, again they exceeded my expectations. It was my first Mercedes purchase and this dealership was hands down the best, compared to others visited. The facility is top-notch, the people are kind, friendly and customer focused. There was zero pressure - it was a truly professional experience. Plus a more than fair deal. This is an excellent dealership - was obvious the people are focused on operating with highest integrity. Would definitely recommend!
Drove into Phoenix from Oxnard. Had car trouble and had no time to waste. Your dealership was awesome. I have never received service as fast as your team provided. A guy named Jay lead the efforts. I got home just in time for my sisters wedding. Thank you for your great service.
Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
I came to Mercedes-Benz of Tacoma in the beginning of October and I was greeted by Augustus in the sales department. He took the time to listen to what I was looking for and took me around to show me different cars that might work for me when I am ready. With every other car buying experience I’ve had, if I would have told the salesman that I was not ready to buy they would not have given me the time of day or would have been so pushy. But this time was so refreshing. Will definitely go through Augustus and Mercedes of Tacoma when I am ready!
Accolades for Max Lofaro
I have just taken delivery of a 2017 550 SL and I am enjoying the car very much.
This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro.
I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me.
Very truly yours,
James W. Blackman
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