We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!!
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoyed working with Gina. From start to finish she was incredibly honest, upfront, helpful and there was no pressure. She listened to what I wanted and found me the perfect car, without any bait and switch. This was not the case with some of the other dealers I had visited prior to working with Gina. I hope she stays at Ray Catena Freehold, for many more years, because I look forward to an ongoing relationship , and more positive car buying experiences in the future.
Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno
It was the best and most professional and caring experience I???ve ever had purchasing a car. We felt special the way we were treated was almost like we were family. Very comfortable and with total respect. Alex took his time and cared about what we wanted color make year etc. I couldn???t ask for a better salesman. I???m happy we met him and will refer our family and friends to him. Loved him and trust him
I walked in on Tuesday to talk to Matt Rafla because he handled the purchase of my wife's car almost 2 years ago. On Wednesday, I drove out with a new car. He convinced me to end my lease early and take advantage of deals available this month. His sales technique makes it easy to make a decision. I feel that he helped me make the right decision with no pressure.
I just bought a 2019 GLA from Vasil. I am in LOVE with the car and Vasil made the process so easy! He even secured the car for me before it had arrived to the US. Vasil patiently answered my millions of questions and followed up after I took the car home to make sure everything was as it should be. I traveled across the state to deal with Vasil and plan to do the same when I'm ready for my next Mercedes.
My salesman, Thomas Trovas as very knowledgeable, he immediately understood my needs and he quickly found a car I would love at a great price. Quick lease return, and quick delivery of my new car, great coffee while waiting
My experience with MB of Princeton was excellent. I had previously purchased my vehicles at MB West Chester and was hesitant to switch dealerships. Chris is a straight shooter and quickly located the vehicle that I was considering. Chris and team were very thorough in terms of ???new car on boarding??? since technology has changed dramatically over the past several years. I would highly recommend this dealership.
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