He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on replacing on tires only when you guys get them and can???t be more happy great great work guys.
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you???re light years ahead of the game. Thanks to Valentine and the entire staff at Mercedes Benz of Smithtown for a great experience from our first visit to delivery!
A Terrific Dealer/Manager and dealership experience
by Mymax from DealerRater.com
December 5, 2018
Peter Lehman was honest, professional, prompt and a pleasure to deal with . We bought a luxury vehicle from him and being miles away, he was still able to make us feel completely comfortable with the purchase of this very special vehicle . I???ve had many cars over my long life but this was the most pleasant and easy transaction . Do not hesitate to use Peter of this dealership . Edvin, the finance person is also excellent !
Man if you really want a nice car and are stuggling to get one just go with these guys they are the best!! They will make it happen for you specially mohammad thats the right person to go to thank you again brother.
Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
After leasing cars from another dealers and brands I decide to try MB didn't really thought I could afford a MB but John Valentino made it happen, couldn't be any better, his attentions, excellent customer services, and extraordinary professionalism. Thank you John my family and I really appreciated your hard work.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
Couldn’t have been any easier and more professional. Nick was extremely accommodating. Knowledgeable and guided me through the process and got me in the exact vehicle I was looking for. Would recommend anyone looking for a Mercedes to go see Nick Malena.
Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so knowledgeable, kinda and her customer service is top notch. Shes works hard for you and I have to say shes the absolute best!
Very professional courteous and attentive service from our salesman along with excellent showroom experience and first class treatment from everyone. I would recommend this dealership to anyone and it matches the expectations you would have with a name like Mercedes.
Rick provided a package of information about the SLK350 I was interested in purchasing in less then 24 hours after my initial contact. Subsequent email and phone conversations made me feel comfortable that the car and paperwork would be ready when I was able to get to the Dealership on a Sunday. This was very important to me since I was coming from Montclair NJ, a distance I did not want to travel again if there were any issues. Rick also handled a somewhat minor problem with the Service Dept car prep to my satisfaction.
Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out of Mercedes of Massapequa. The most important word to remember in this response is the consistency the my experiences with Vivian. I can depend on her.
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