Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
I am so glad that we took the time to search this location for a vehicle. The knowledgeable and friendly staff made the process enjoyable. It was definitely worth our drive to get here. I would highly recommend this dealership to others.
From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services.
I drove in to the Service Department without an appointment for a Check Engine light that was on. The Service Manager Marc Scotch saw me right away and made arrangements to get my car in. After a short time the problem was diagnosed and the repair was made while I waited in the Customer Lounge. I couldn’t ask for a better experience.
Brian G. is by far the best service rep. good guy knows his stuff.
will go above and beyond for you. without you even asking.
I will only work with Brian. need service there see Brian.
I know I've worked with other reps.
Great dealership and employees. Andy Mrasz was a total pleasure to deal with for my annual Mercedes service. He was not only extremely polite from the beginning when I rescheduled my appointment but was extremely helpful, knowledgeable and courteous to the end. My experience with Crown Mercedes has been nothing but top notch from the purchase of our car from Larry Chapman the salesman to Andy our service advisor. Way to go Crown for having such great people!! Due to them you have certainly earned our business in the future. Keep up the great relationships with your customers.
Mr. Phillip, the best salesman ever- Domonique Merricks
by Merricksfamily from DealerRater.com
December 2, 2018
Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, my family and I walked the lot looking at vehicles. While everyone else just looked and walked past us Phillip actually had the decent courtesy to ask if we needed assistance. He took the time to educate us on the vehicle we had our minds set on. Providing us with very interesting facts, Phillip made our decision to purchase the vehicle that much easier. We???re proud to say that we are new owners of a 2019 Mercedes GLC 300. Thanks to the best salesman in the world, Mr. Phillip Boone!
I was greeted by Mark Grable, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there.
I must say that this was my best car shopping experience ever. Mark was very informative and he was answering every question of mine patiently.
Nowadays, it is commonly seen that car salesmen just don’t do enough of a good job and their only objective is to get money out of your wallet. But, salesman like Mark delivers an incredible service and gives a very pleasant experience.
I will be coming to your showroom for the years ahead.
Working with Mr. Phillip Boone has been a wonderful experience. Having him help me choose my 2nd Mercedes was fun, challenging and rewarding.. His patience, like that of Jobes, was amazing! Thank you Mr. Boone, Wes, Jessica and Willie for all of your help!
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