Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Felt a bit like a fish out of water when buying a GMC Sierra among the Maserati, AMGs and Austen Martins, but Medi treated me like someone buying any one of those beautiful vehicles. My buying experience at Auto Excellent Group was probably the least pressured of all the cars I've purchased over 4 decades, as in no pressure at all. It was an easy going, informative, professional, and very friendly fun experience. Medi made sure I understood all new aspects and details of my new vehicle, right down to tire pressure readings and air pressure adjustments. I'm hoping to win the lottery so I can come back and purchase one of those Exotics. The LED pen is great too! Thanks Medi.
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
I tracked my dream car, 2010 Lexus RX 350, 1 owner, low mileage SUV, to Avon Auto Traders. After chatting online with a representative to inquire whether it remained available, my daughter and I took it for a test drive. This car had to be mine! Ron Ricci was very knowledgeable and with a warm personality provided additional interesting facts about the car that was not available to me online and through Car Fax. Ron also got me a $600.00 price reduction. The paperwork was straight forward and was wrapped up that same afternoon, November 15th and Ron made my new dream car available the following afternoon, November 16th at 1:00 and beautifully detailed. Kicking off my retirement in style.....It was a pleasure to do business with this dealership! Jean Jackson
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me in New Hampshire. This included working with Darnel in their finance department to obtain excellent rates. I highly recommend this dealership and they have honored each subsequent issue with no questions asked.
Recently purchased a 2015 Camry from Autofactory in Peabody and could not have been more pleased with the entire experience. I was assisted by Brian who allowed me to take 4 test drives of different vehicles before I decided on the Camry. I felt no pressure to buy at all and Brian took care of all of the necessary paperwork, registration and insurance issues that go along with buying a car. I would not hesitate to recommend Autofactory as in addition to the above their prices were comparable or in most cases even better than any I’d found anywhere else.
small dealership that does the one thing 99% dont. they are honest,, they are up front. they stand behind their cars. I had a problem with a car I bought but had not taken delivery for. they were amazing in getting the issue taken care of. the financing was great, I would always go back to them for a newer car.
I am looking to purchase a vehicle. I shopped online here and got a response within 24 hours about who to contact and further assistance needed. Awesome so far!
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