I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 0, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
Buying my new car was a pleasurable experience. It went smoothly and easily as my salesman, Eric Shurtliff, listened to all my concerns and strove to provide a vehicle that would match my needs both physically and financially.
We had a truly great experience visiting Audi Dealership. The Sales person and the Sales manager were very accessible negotiating the price of our New Q7. After making the deal, the person in financing was very helpful in explaining every detail.
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