Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Most affordable luxury car I've owned.
by CarLover from Charlotte, NC
January 8, 2019
Luxury car, affordable, AWD, sharp looking, gas efficient, spacious for a luxury car. Very fun to drive. Makes your commute much more enjoyable. Only critique is the navigation.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
by Joshman from Houston, TX
August 7, 2018
You will get quality for the price you're paying for this vehicle. Handles well, nice leather seat, awesome sunroof. and above and beyond service from the dealership.
The styling is what caught my eye , I feel visibility sucks as the seats near the ceiling (no head rest to adjust) and the blind spot looking out the driver window and side mirror in switching lanes.
And you feel the bumps in the road.
I did not visit dealership but contacted them about a vehicle found on Cars.com. Response was good and friendly, with more than one followup call. Purchased elsewhere.
Driving with clouds
by Alliylucky7 from sunland, ca
August 10, 2018
This was an amazing car to drive. It felt very smooth I barely put my foot on the gas and it was going. The steering was very responsive. I would have loved to buy it although the price was way out of my range. The inside was leather and comfortable I could easily fall asleep sitting in the passengers side it was a nice drive.
This was the easiest car buying experience I've ever had! John knew I had limited time and he was sure to get my loan approved quickly and without hassle! I am very pleased with the car I bought and the purchase price was more than fair! I would definitely recommend Austin Auto Brokers!
I LOVE MY CAR!
July 31, 2018
This car spares no expense in elegance and luxury the features are just amazing. I’m always receiving compliments! I ABSOLUTELY LOVE LOVE LOVE MY CAR!!!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
My CLA 250
by CAROL from Newport Coast
January 10, 2019
I have had a lot of more expensive Mercedes (luxurious) and sorry i decided to choose a less expensive model as it is disappointing for a Mercedes. It is noisier, has fewer amenities, etc.
I am well pleased with the dealership, the customer service is amazing. I have owned several mercedes and each of my service advisors have been excellent. Jordan is amazing we have the most wonderful working relationship. I want to also give a shout out to the loaner department for the excellent service they provided during the repairing of my car.
Love her ’
by Trell from Jax,fl
June 21, 2018
When I say looooovvve I love my car it rides so smooth and great on gas and it doesn’t take much gas to fill up the inside looks like a spaceship and at night she’s extra cute with the lights I added
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