I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
Recently needed to replace a small car that we use for a local run around vehicle. My wife had long wanted a MINI so without her knowledge my 13 year old grandson and I went to MINI of Arlington where we were promptly met by Motoring Advisor Cody Cox. I explained I secretly wanted to purchase a top of the line MINI 4 door hardtop with everything on it to surprise my wife. I told my wife and aided by my grandson convinced her that I was going to buy a Dodge R/T., the Dodge place is across the street from the MINI sales. The MINI was ordered and I was kept closely appraised of the MINI and its progress thru the build and delivery by Cody. My grandson and I would talk about the Dodge around my wife and she was thoroughly convinced we were getting a Dodge. So came the day to go order the Dodge my wife, grandson and I loaded up to go to order it. My grandson had expressed a desire to go look at the little cars (MINIs) across the street and I decided to do that first. Cody had the British Racing Green 4 door hardtop sitting just inside the front door in the showroom with a large red bow on top and a sign lying on the dash said the car had been sold to my wife. Her name is a common name and she didn't think anything about it as we were just looking before we went to another dealership to actually purchase a car. We finally convinced her. To say she was totally surprised and thrilled is an understatement. My point to all of this is, without the cooperation and assistance of Cody Cox it would not have happened. His knowledge of the product, the suggestions he made on some options all made the car so much more than even I imagined. Cody took the time to give my wife an introduction to the workings of the various controls and buttons in the car. Including Bryan in the business office , who made the paperwork part pleasant it was a great experience. I highly recommend MINI and BMW of Arlington as the right kind of place to do the business of buying a car.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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