My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
by U joint defect from Manitowoc wi
October 13, 2018
At 52720 miles the front u joint went out causing a grinding noise. Just 4 weeks earlier had the car in for a full examination and service. The check list stated that the u joint was inspected. Asked the service tech if the u joint was inspected and he stated that they do not inspect the u joint because it would take to much time. Cost to replace the broken u joint $2,600.00. I have owned a lot of cars and never had to have a u joint replaced. 250,000 on a Cadilac Escalade and did not replace a u joint. Mercedes would not stand behind this failure. The car has interior air noise at 70 mph. Cost of maintaining this car or any Mercedes is out of line.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
the best car that I ever have in my life
by akrrentas1991 from ann arbol michigan
August 3, 2018
These car is so comfortable for Drive saving a lot of Gosling money have a lot of smart things the engine got power you can feel that if you guys have the opportunity to have one I recommended you these car
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
Didn’t let me down
July 25, 2018
A pleasure to drive. Performance is as advertised. Hard to believe that the car is four years old. Would recommend that consideration be given to the AMG brand when shopping for used cars.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
Best car I have driven.
by Doug from Wilmington, NC
May 14, 2018
This car provides luxury, performance, and status all in one gorgeous package. I always feel special whenever I drive it. And the power makes getting into traffic a breeze.
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