I needed something better to drive. I heard of this place, I gave them a try. Sure thing as soon as I walked in there, I was approach by two young men who were very polite. I told them I was there to make some business with them. I told them my price range and what type of car I was looking for. It only took me about 30 minutes to decide what I wanted. As well the manager and owner Matt was very professional. I highly recommend this place and I hope that in the future I can be back for one more car.
I was escorted to the waiting room when I arrived and escorted back to my car when it was ready. Wendy and other staff were friendly and knowledgeable. I was kept posted on progress with my vehicle. Only a bit disappointed that the recall repair took longer than indicated in the recall letter.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience was finally worth tbe trip!!! Service was fast. friendly. and I didnt get ripped off!! The facility has bern remodeled and the way they conduct business has finally been FIXED!!! I hope anyway!!! ... Thats how you keep customers!!Excellence!!!
Fast and friendly people. However, they overlooked the car getting inspected, even after we paid for it in our process. They also overlooked the headrests and haven’t contacted us about replacing them yet.
Great service. They found a problem with my battery and replaced it under warranty. The communication was good and the loaner made the process easy.
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