It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
There is a good reason this is the #1 dealer. My service experience for 11 years has been consistently outstanding. It has been on time, done right from the first time and with zero hassle. Special mention and Thanks are due to Peter Dillon for his professionalism and competence.
Been a client with FJ since 2009. After two sour car purchases with a one lemon I gave up on Mercedes. FJ sold me my first one which I still have and now I am so happy I went back for a Black CLS with amazing rims!! The experience was wonderful with Alex who was attentive, caring and went out of his way to find me the car I have been looking for during the past 6 months! Shadi in finance was exceptional and darling also. Thank you for bringing me back with a smile
The process from ordering to delivery to finance was easy and hassle free. Denise Banner was so professional and knowledgeable and kept me informed all along the way. Payden Evans provided an excellent and thorough indoctrination to all of the cars featured after delivery. I completely recommend Denise if you are considering a new Mercedes.
Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finished, and my car was ready and waiting when I returned. Appreciate the knowledgeable and efficient service.
Thanks to John Baskin and Vic Goldstein as well as Joey Gulo for a hassle free buying experience. Good price and excellent customer service, especially from John Baskin. As I was trying to determine how to configure the car, he was very helpful in his explanations and walked me through it really well. Further, when i had doubts about my color selection on my soft top, he ordered me another car, just in case i did not like my selection. Additionally, Ovi Moghimian did a great job of orienting me to the car's multiple functions. I'm sure I'll need another visit w/ Ovi after I use the car for awhile, but he said anytime help is needed, he is more than happy to help. Great experience at Fletcher Jones Motorcars. This is probably the 6th car that I've purchased from them.
Stadium Auto California is AWESOME! I was searching for an SRX on line. I sent out some inquiries to a few different dealerships. I didn't hear back from most of them. Two dealerships called me and the sales people were rude and uninformed. Finally, at about 9pm, I sent out an inquiry on a beautiful mocha metallic SRX and immediately, I was contacted by Kait from Stadium Auto California. She was polite and friendly, very very professional and answered all of my questions. I made an appointment to meet with her the following morning. I arrived at Stadium Auto California and was greeted by Kait. She was so friendly and so sweet! She gave me the keys to the SRX and said if I wanted to test drive, let her know. The vehicle was in fabulous condition, freshly washed and ready for me, just like she promised. After my test drive, I met with Ray and with Harry. They were very helpful and I was on my way home in my fabulous Cadillac in less than 40 minutes. I highly highly recommend Stadium Auto California. Thank you for a great experience.
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
was lucky enough to work with Sam Ko on my most re
by Quad W. from Redondo Beach, CA
November 1, 2018
I've dealt with a lot of dealerships and South Bay Lexus is one of the best! I am on my third vehicle from this dealership and every experience has only gotten better. I was lucky enough to work with Sam Ko on my most recent purchase. Not only was he upfront, and honest, but he did everything in his power to make sure I was comfortable throughout the entire process. Buying or leasing a car is a big life change/decision and having someone with you that you can trust every step of the way is truly invaluable. Sam you are the man and I wouldn't be in my GX without you. Thanks for everything!
I was very happy with my experience here! I recently leased my first Mercedes so I had a lot to learn. My salesperson Anait was very helpful and made the whole process enjoyable. She was very informative and went above and beyond to provide me with superb customer service. I couldn't imagine having a better experience! I'll be recommending all my family and friends to contact Anait when they're looking to buy/lease a car.
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