After much research, we decided to replace our Lexus with a new Genesis and Holler Genesis had the best selection. Our salesman, Justin Shadron was just super to deal with. He was very knowledgeable, patient and professional in explaining the features of the 6 models we were initially considering. When we narrowed it down to 3 vehicles, Justin spent 4 hours with us over two days extensively test driving our candidates. He was thoroughly familiar with technical operating features of each vehicle which greatly facilitated making our final selection. We never felt pressured in the slightest and Justin actually made our two visits fun.
The actual purchase process was painless. Each vehicle was clearly marked with the discounted price which was better than we were expecting. Edmund calculated our trade-in value in less than 20 minutes and explained in detail how it was determined. We were pleasantly surprised with their offer. Patrick in the finance office was a pleasure to deal with. He quickly prepared all the paperwork and explained everything to our satisfaction. He came up with a financing package that delighted us. The whole process took about an hour and we walked out with a new G80 Sport.
In summary, it was the best car buying experience we ever had. The Holler staff was very personable and were wonderful to interface with. We highly recommend this dealership.
The thought of having to go to a big dealership and spend all day negotiating the price and financing makes me sick to my stomach. I've had to do that to many times. Vehicle Clearing House and Rick are nothing like that. I came in to look at a particular car they had advertised and within an hour I was driving off the lot. They showed me all the reports and took me for a test drive and explained everything about the car. I completed a credit app and had my financing done in 30 minutes with one of the many credit unions they do business with. They even did all the tag transfer stuff on spot. love these guys.
I need an appraisal on a car ..
Their appraisal is widely used and accepted..
I know I was made a fair offer ...
Their offer put me in a good position for my trade in vehicle ..
I have used them many times in the past and will do so again In The future
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