Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
One word, WOW! What an amazing group of guys working there. I stopped by the dealership a few days ago and I felt so welcomed by their staff. They were extremely helpful and so easy going. Unfortunately my credit sucks, so I wasn't able to buy the Benz I wanted. They worked so hard to get me approved but oh well. I'll have to come back when I have some more money down.
I was recommended to go there by my cousin who purchased his BMW there a while back ago (he's very happy with it by the way). He always praises Sea-Auto about the cool cars they have so I decided to stop by and check it out for my self. I am happy I did.
I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
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