Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 5, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
We have now purchased our 4th vehicle from Sunvertibles. We love this family owned business. Rod Atkins the father of this business helped us once more in this process. Rod and his son Jon have always felt like family to us. Once again we purchased a wonderful SUV! They put customer's first. We are very pleased with our first Jeep! Thanks everyone!
I have had the best customer service experience at Mercedes Benz of Music city this past weekend. I couldn't believe that the service team actually responded back on a Sunday evening to one of my emails!!! Pretty darn amazing and beyond responsive. They had me scheduled for the next day, got me a loaner and took care of my car in the best possible way. If there is one reason why I would prefer MBofMC over MBofNashville, it would be customer service. I have been to MBofNashville for few services so far and it was no different from any other dealership of any other car model. MBofMC shows what a mercedes dealership is supposed to be and treats you the way you're supposed to be treated. Stanley Carmichael was my service rep and he is the nicest person ever. Not one of those dealerships who cater to a certain category of people, if you know what I mean. MBofMC would treat you like they would treat anyone else. The Service manager was there to talk to me if I had any questions and Stanley made sure I left extremely happy with my car. I would definitely mention MBofMC to any of my friends who are looking to get their car serviced (or even looking to buy a new car) given the way they treat people. And NO, they did not pay me to write this review nor did they mention anything about a review. Go try it out and you'd be thanking me for this review.
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